Student Technical Support Assistant

Ohio University is hiring a Student Technical Support Assistant. The role involves providing technical assistance and classroom technology support, responding to calls and emails about technology needs, troubleshooting issues, and supporting faculty, staff, and students with technological resources. The position also includes general office duties and event space setup and teardown under supervision. Highlights Provide classroom technology support including projectors, PCs, and smart boards Troubleshoot hardware and software issues and *escalate* as needed Assist users with Wi-Fi and other technology resource connections Perform technical support for faculty, staff, students, and guests Conduct event space setup and tear down for conference rooms and classrooms Offer general office support such as answering phones, greeting visitors, filing, and front desk coverage Knowledge of Windows OS, Microsoft Office, and basic troubleshooting required; familiarity with Mac OSX, iOS, Android, Zoom, and Teams is a plus Must be enrolled in post-secondary education or secondary school with a minimum 2.5 GPA (preferred 2.75 GPA) Pay rate: $15 per hour; part-time hours with flexible scheduling (12-25 hours per week) Department: Health Sciences Professions, Dean's Office; working closely with faculty, staff, and students #J-18808-Ljbffr Ohio University