Shift leader with Sundays off

Benefits A job at Chick‑fil‑A is more than just a job. It is a stepping‑stone to a successful future in the world of business. Here are some of the great benefits of working at Chick‑fil‑A: Competitive Pay – Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. Flexible Hours – We will try to arrange your work schedule around commitments to family, friends, school or sports teams. Closed Sundays – All Chick‑fil‑A restaurants are closed on Sundays. No Experience Is Necessary – We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. College Scholarships – We offer Leadership Scholarships to eligible employees who qualify. Manager on Duty THIS IS A YEAR ROUND POSITION. The responsibility of the Manager on Duty (MOD) is to protect the interest of the business in the practicing and maximizing of operational excellence, quality, training, marketing and profit generating procedures throughout their shift (Day, Swing or Night shift). Most importantly the MOD responsibility is to ensure that the first and last contact with guest is both memorable and remarkable. The MOD must exemplify the actions, decision‑making skills and responsibilities of operating a successful restaurant. Having a keen sales and marketing awareness of the day part or day of the week is key to this leader’s success. Their primary job is setting the overall tone and atmosphere of the restaurant during their shift. Key Areas of Responsibility Vision Support the vision of the operator. Commitment to personal growth and development. Work with the operator to develop an Individual Development Plan (IDP) for themselves and the other members in the operations department. Support, practice and encourage a High Performance Leadership Team (HPLT) culture. Share short‑term and long‑term goals with leadership team as well as team members. People Coach and develop the potential of all team members. During your shift, observe and validate cashier keystroke errors. Observe for inconsistent cash and coupon handling procedures along with food portioning. Model and support clear communications between the front counter and boards. Take disciplinary action in writing or verbally to any individual reporting to you on your shift. Coach and develop self‑leadership skills of team members during their shift. When required, support the Training Director in implementing sound individualized training and development. Provide training feedback and observations of new team members to the Training Director and all Certified Trainers. Leverage every moment to observe, support, teach, model, measure and provide feedback on every aspect of the Creating Raving Fans Strategy. Properly address both positive and negative results and relationships and share findings and solutions with fellow MODs, GM and operator. Ensure opening and closing security measures are in place to protect your staff. Report all security or safety incidents to the operator and GM. Embrace continuous improvement plan for the development of all leaders, ambassadors, contributors, emerging leaders and employees. Quality & Customer Experience Support and communicate CREATE RAVING FANS strategy during your shift. Ensure a watchful eye on the restaurant at all times. If you must leave the restaurant, ensure that a supervisor, team leader or team captain is left in temporary charge. Ensure that the 1st Mile of service is taken care of (OE) and that 2nd Mile Service opportunities are taken. Ensure opening and closing food safety and restaurant safety measures are in place to protect staff. Report all safety incidents to the operator and GM. Ensure all guest complaints are resolved using L.A.S.T. principles and that we have exceeded guest expectations in our resolution. Use RQA, ROE and CEM tools to measure and improve OE and ensure proper FDA and local food safety standards are practiced during shift. #J-18808-Ljbffr