Customer Experience Leader
$15 per hourStop & Shop
Stop & Shop Here at Stop & Shop, we’ve been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing has remained the same: our commitment to providing exceptional service. $15.00 hourly Part‑time independent contractor position to patronize businesses as a third‑party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to improve their customer experience. Customer Service Clerk – Full‑time Responsible for providing high‑quality customer service in accordance with the company’s standards and policies. The role involves operating electronic point‑of‑sale systems and ensuring accurate transaction processing. Customer Service Representative – Full‑time Act as the first point of contact for customers, providing exceptional service and resolving inquiries. Duties include addressing customer concerns, processing orders, and following up on issues. Cashier – Full‑time Provides excellent customer service by efficiently and accurately processing customer transactions at the checkout lane. This individual ensures the highest level of quality service through timely, friendly interactions. Agency Personnel – Full‑time Role focuses on customer service in personal and commercial lines. Responsibilities include assisting clients with policy inquiries, quote services, and support for claims processing. Digital Moviola – Remote Customer Service Representative – Full‑time Dedicated and empathetic support for customers across digital platforms. Duties entail providing detailed assistance, resolving complex issues, and maintaining high satisfaction scores. Customer Service Associate – Full‑time Deliver a customer‑centric shopping experience by managing front‑end operations and expectations. Leads omnichannel processes and maintains store recovery standards to ensure a cohesive customer journey. Fox Fruit – Full‑time Join a smart, adaptive marketing partner team. The role requires blending strategic insight with creative solutions to deliver impactful outcomes for clients. Foundation Medicine HQ – Remote – Full‑time Work with Sodexo to contribute to a greater purpose through collaboration and innovation in customer service excellence. Home Depot – Pro Customer Service/Sales – Full‑time Dedicated to delivering an exceptional experience for professional customers, including contractors, architects, and interior designers. Handles inquiries, offers product expertise, and resolves issues. Hartford Springfield Providence Worcester Cambridge Manchester Brockton Lynn #J-18808-Ljbffr Stop & Shop
- ...T.J. Maxx - 180 Pearl St, Ivory Plaza, Braintree, MA 02184, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates...SuggestedImmediate start
$17.25 - $17.75 per hour
...off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs...SuggestedHourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...leading arts and crafts retailer in Westwood, MA is seeking a Store Manager to oversee retail operations and ensure a customer-centric shopping experience. Key responsibilities include leading the team, managing inventory and store compliance, and providing excellent...SuggestedNight shift
$27.51 - $38 per hour
...for yourself. Key responsibilities Leads and provides coaching to the co‑workers on the shop floor to secure a consistent customer experience and operation in the Cash Lanes, Click and Collect, Home Delivery, Handout and Car Loading Area. Ensures customer service co...SuggestedHourly payFull timeWork experience placement$108.8k - $134.4k
Freshworks Inc. is looking for a Customer Success Lead to manage relationships with Mid-Market and Enterprise customers. You will drive... ...across teams and a deep understanding of customer experience, particularly within SaaS. The annual salary range is $108,800...Suggested- IKEA is seeking a Customer Care Team Lead to coach co-workers on the shop floor across the Cash Lanes, Click and Collect, Home Delivery... ...Handout and Car Loading areas, ensuring a consistent customer experience. You will develop staff, oversee onboarding, monitor KPI...
- Genesys Cloud Services, Inc. is seeking a Customer Success leadership role focused on driving customer satisfaction and long-term growth... ...throughout the customer lifecycle. With over 8 years of experience in high growth SaaS environments, the applicant will leverage...Remote jobFlexible hours
- Iberdrola SA seeks a VP of Digital Strategy & Customer Experience in Boston, Massachusetts. The role involves leading the digital product and customer experience organization, focusing on enhancing operational efficiency across all customer touchpoints. The ideal candidate...
- A leading retail store in Weymouth is seeking a Customer Experience Manager to enhance the shopping experience by overseeing front-end operations and delivering friendly service. You will lead your team to achieve performance goals and ensure compliance with company standards...
$219k - $274k
AVANGRID Inc. is seeking a VP - Digital Strategy & Customer Experience in Boston, MA to lead digital transformation initiatives. This role involves overseeing digital products, enhancing customer experiences, and implementing best practices across the organization. The...- ...Job Description Job Description Description: The Customer Solutions Team Leader is responsible for leading and developing a team of Customer... ...while ensuring the delivery of exceptional customer experiences through effective escalation management, operational excellence...Remote jobWork at office
$21 per hour
...a Coffee Specialist/Sales Associate to join their team in Boston, MA. In this role, you'll engage with customers, guide them to discover their ideal coffee experience, and foster a supportive atmosphere that emphasizes collaboration and personal growth. The ideal candidate...Hourly pay- ...is seeking a Department Manager responsible for delivering exceptional customer service and achieving sales goals. The ideal candidate will lead a dynamic team, ensuring a unique shopping experience through effective service strategies. Key aspects of the role include training...
- ...Boston is seeking a Selling and Support Captain to advocate for customers and lead colleagues in providing exceptional service. This... ...commitment to customer satisfaction. Ideal candidates will have retail experience and a high school diploma or equivalent. Employees enjoy...Full time
$68k - $73k
We’re looking for a leader who can contribute to the overall success of Arbella’s vision... ...career growth opportunities. The Customer Service Team Manager typically leads a team... ...ensuring an exceptional customer service experience consistent with Arbella and our agencies...Hourly payWork at office- Tecovas is seeking a Full-Time Assistant Store Manager in Dedham, Massachusetts, to deliver an exceptional customer experience for boot buyers. This role focuses on leadership, team development, and operations management to create a thriving store environment. The ideal...Full time
- ...Retail Group in Braintree is seeking a Key Holder to manage store opening and closing procedures and assist customers. The ideal candidate has retail experience and will play a pivotal role in ensuring excellent customer service and maintaining the store environment. This...Part time
$15.75 per hour
Ocean State Job Lot is looking for a Retail Customer Service Store Specialist in Rockland, MA. This part-time position involves handling... ...point-of-sale transactions, ensuring a positive shopping experience while maintaining store standards. The ideal candidate will possess...Hourly payPart timeFlexible hours- Anthropologie in Boston is seeking a Key Holder to support the store leadership team in delivering a customer-centric experience, driving sales, and ensuring daily processes run smoothly. You will become an expert in operating procedures and mentor the associate team to...Flexible hoursNight shift
$24 - $30 per hour
...an experienced Assistant Store Manager to support store operations. You will oversee staff, manage customer interactions, and ensure an exceptional shopping experience. Strong customer service and communication skills are essential for this role. The ideal candidate will...Hourly pay- A retail company in Everett is seeking a Full-Time Key Holder to engage customers and create an exceptional in-store experience. The role involves fostering customer relationships, maintaining merchandising standards, and driving labor efficiency while assisting store leadership...Full time
- ...Massachusetts. You will support daily operations, supervise a team, and ensure excellent customer service while meeting sales goals. The ideal candidate should possess over 3 years of retail experience, preferably in a supervisory role, and have strong communication and problem-...
- ...Black and Woman owned dispensary. You will provide best-in-class customer service, oversee day-to-day operations, and train team members... ...knowledge. The ideal candidate will have previous supervisory experience and a strong understanding of cannabis industry regulations. A...
- ...Summary The Customer Experience Coordinator serves as the store ambassador, shaping a personalized customer journey and supporting efficient store operations. This role delivers exemplary service and clienteling to maximize sales while maintaining a professional store...Flexible hoursAfternoon shift
- ...Burlington - 133 Middlesex Avenue - Responsibilities: Lead day-to-day customer service initiatives and inspire associates; Maintain a neat... ...schedule adherence; Deliver a consistently great customer experience with professionalism; Model Our Burlington philosophy and core...Part time
$18 - $22 per hour
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient...Hourly payFull timeContract workFlexible hoursAfternoon shift- ...Burlington - 151 VFW Parkway - Responsibilities: Lead day-to-day customer service initiatives and motivate associates to provide... ...Coordinate meal and break periods and monitor schedule adherence; Ensure a customer-first experience with friendly and efficient checkout...Part time
$19.5 per hour
...way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can... ...Responsibilities Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the...Hourly payLocal areaFlexible hoursNight shiftWeekend workAfternoon shift- Join to apply for the Customer Experience Manager role at Michaels Stores Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver...Night shiftEarly shift
$18 - $22 per hour
...Delivery Coordinator in Stoughton, MA, to schedule furniture deliveries and provide customer service. The position offers a competitive hourly rate between $18 and $22 based on experience. The ideal candidate will excel in customer service, demonstrate strong...Hourly payFull time
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