Customer Experience Leader — Omnichannel Retail
Michaels Stores
A leading arts and crafts retailer in Westwood, MA is seeking a Store Manager to oversee retail operations and ensure a customer-centric shopping experience. Key responsibilities include leading the team, managing inventory and store compliance, and providing excellent customer service. Qualified candidates will have retail management experience and be prepared to engage with customers positively. This role offers competitive compensation within a dynamic work environment that may include nights and weekends. #J-18808-Ljbffr Michaels Stores
- ...Manager in Dedham, Massachusetts, to deliver an exceptional customer experience for boot buyers. This role focuses on leadership, team development... ...environment. The ideal candidate will have 3+ years in retail management, strong customer service skills, and the ability...SuggestedFull time
- ...Boston is seeking a Selling and Support Captain to advocate for customers and lead colleagues in providing exceptional service. This... ...to customer satisfaction. Ideal candidates will have retail experience and a high school diploma or equivalent. Employees enjoy benefits...SuggestedFull time
- A leading retail company is seeking a Key Holder in Natick, Massachusetts. This role requires... ..., drive sales through exceptional customer service, and support various operational... ...tasks. Candidates should have leadership experience, a passion for the brand, and the...SuggestedHourly payFlexible hours
- ...while coaching and inspiring the team to deliver an outstanding customer experience. As a Store Manager, you'll ensure the team engages... ...Ideal candidates will have a high school diploma and 2+ years of leadership experience in retail. #J-18808-Ljbffr Sunglass HutSuggested
- ...Black and Woman owned dispensary. You will provide best-in-class customer service, oversee day-to-day operations, and train team members... ...knowledge. The ideal candidate will have previous supervisory experience and a strong understanding of cannabis industry regulations. A...Suggested
$17.25 - $17.75 per hour
...working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra,... ...Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift$15 per hour
...at Stop & Shop, we’ve been serving our customers and neighborhoods for more than a century... ...evaluator and report on the Customer Experience (CX). Your feedback enables companies to... ...end operations and expectations. Leads omnichannel processes and maintains store recovery...Hourly payFull timePart timeFor contractorsRemote work- IKEA Gruppe in the United States seeks a Customer Relations team lead to coach frontline colleagues across cash lanes, Click and Collect... ..., service-minded team that delivers a memorable shopping experience. You will monitor performance, drive improvements, onboard new...
$15.76 - $18.76 per hour
vineyard vines in Wrentham, Massachusetts, is looking for a dedicated team member responsible for driving sales and enhancing customer experience. This role involves training new staff, maintaining store operations, and ensuring a positive shopping atmosphere. Ideal...Hourly pay- ...responsible for delivering exceptional customer service and achieving sales goals. The ideal... ...team, ensuring a unique shopping experience through effective service strategies. Key... ...loyalty. Candidates should have previous retail experience and strong leadership skills....
$26 - $30 per hour
...Customer Experience Lead The Customer Experience Lead serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a Customer Experience Lead, you are goal-oriented...Hourly payFlexible hoursAfternoon shift- Ocean State Job Lot is seeking a Store Specialist to enhance customer experience and manage in-store operations. This role includes assisting... ...on established guidelines. The ideal candidate has previous retail and customer service experience, possesses strong...Flexible hoursNight shift
- The Heritage Club in Boston is seeking an experienced Keyholder to join our growing team. You will provide best-in-class customer service and uphold store policies while maintaining product knowledge and inventory accuracy. As a supervisory guide, you will train new staff...Local area
- Go! Retail Group in Braintree is seeking a Key Holder to manage store opening and closing procedures and assist customers. The ideal candidate has retail experience and will play a pivotal role in ensuring excellent customer service and maintaining the store environment...Part time
$64.8k - $97.2k
...Category/Area of Expertise: Retail Operations Job Requisition: 476370 Address: USA-MA-... ...at Stop & Shop, we've been serving our customers and neighborhoods for more than a century... ...best‑in‑class service Ensure customers experience a well‑stocked store with the freshest product...Work experience placementWork at officeLocal areaFlexible hours$20 - $23 per hour
Mountain Studio Retail Community Outreach Lead | Boston, MA (Part-Time) Be among the first 25 applicants About Stio Stio is a... ...Outreach Leads are responsible for providing an exceptional brand experience with customers at our Boston Mountain Studio. They are required to deliver...Hourly payPart timeWork at officeLocal areaShift workWeekend workAfternoon shift$154.4k - $242.55k
Job Description OBJECTIVES/PURPOSE The Omnichannel HCP Lead, Solid Tumor will lead the development... ...Omnichannel plan for the Solid Tumor customers (HCP and Patient). They will design and... ...seamless brand‑specific customer experiences and omnichannel plans in an agile manner...Minimum wageContract workTemporary workLocal areaNight shift- Build-A-Bear Workshop in Boston is seeking Bear Builder associates to deliver memorable guest experiences. You’ll help guests craft personalized furry friends and keep the environment welcoming and inclusive. This role emphasizes exceptional guest service, brand standards...
$16 - $22.2 per hour
...WESTWOOD, MA Job Overview Deliver a customer centric shopping experience by managing and delivering... ...operations and expectations. Lead the omnichannel processes. Maintain store recovery... ...Store Manager Preferred Experience Retail management experience preferred Physical...Full timeNight shiftEarly shift- ...brand in Boston is seeking a part-time Sales Stylist to enhance customer experience and drive sales. Key responsibilities include community... ...supporting a culture of collaboration. Candidates should have retail experience, excellent communication skills, and flexibility...Part time
$82.94k - $199.14k
...personal, convenient and affordable. Our Customer Success and Growth Organization is at... ...heart of our member, patient, and customer experiences as we have a unique focus on defining... ...Position Summary The Senior Manager of Retail Customer Experience will have primary responsibility...Hourly payFull timeTemporary workLocal area$27.51 - $38 per hour
...to the co‑workers on the shop floor to secure a consistent customer experience and operation in the Cash Lanes, Click and Collect, Home Delivery... ...with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure...Hourly payFull timeWork experience placement$108.8k - $134.4k
Freshworks Inc. is looking for a Customer Success Lead to manage relationships with Mid-Market and Enterprise customers. You will drive... ...across teams and a deep understanding of customer experience, particularly within SaaS. The annual salary range is $108,800...- IKEA is seeking a Customer Care Team Lead to coach co-workers on the shop floor across the Cash Lanes, Click and Collect, Home Delivery... ...Handout and Car Loading areas, ensuring a consistent customer experience. You will develop staff, oversee onboarding, monitor KPI...
- ...opportunities Job Title Assistant Store Manager Customer Experience About Life at PetSmart At PetSmart,... .... Job Summary PetSmart’s Experience Leader (ELR) is responsible for providing... ...company goals. Qualifications 3-5 years of retail leadership or experience in a customer-...Weekly payMinimum wageFull timeLocal areaImmediate startHome officeWeekend workAfternoon shift
$17.25 - $17.75 per hour
...working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra,... ...Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt...Hourly payTemporary workPart timeLocal areaHome officeFlexible hoursNight shiftWeekend work- Genesys Cloud Services, Inc. is seeking a Customer Success leadership role focused on driving customer satisfaction and long-term growth... ...throughout the customer lifecycle. With over 8 years of experience in high growth SaaS environments, the applicant will leverage...Remote jobFlexible hours
- ...and operations team. This role is vital in achieving sales targets and enhancing the client experience. The ideal candidate will have at least 3 years of experience in retail management, strong sales leadership, and proficiency with tools like Microsoft Office. The role...Work at office
- A retail company in Boston is seeking a Customer Service Associate to assist customers with inquiries, manage sales transactions, and maintain a clean environment. The ideal candidate should possess strong customer service skills and preferably a high school diploma. This...
- Iberdrola SA seeks a VP of Digital Strategy & Customer Experience in Boston, Massachusetts. The role involves leading the digital product and customer experience organization, focusing on enhancing operational efficiency across all customer touchpoints. The ideal candidate...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Leader — Omnichannel Retail. Be the first to apply!
- customer project program manager Westwood, MA
- customer satisfaction Westwood, MA
- customer Westwood, MA
- customer marketing Westwood, MA
- customer retention Westwood, MA
- manager customer experience Westwood, MA
- airport customer experience specialist Westwood, MA
- customer experience associate Westwood, MA
- customer experience analyst Westwood, MA
- customer experience agent Westwood, MA

