Key Holder & Customer Experience Leader
URBN Urban Outfitters, Inc.
A leading retail company is seeking a Key Holder in Natick, Massachusetts. This role requires collaboration with the management team to supervise daily operations, drive sales through exceptional customer service, and support various operational tasks. Candidates should have leadership experience, a passion for the brand, and the ability to work flexible hours. The position offers competitive hourly pay and broad employee benefits including medical, dental, and generous discounts. #J-18808-Ljbffr URBN Urban Outfitters, Inc.
- Anthropologie in Boston is seeking a Key Holder to support the store leadership team in delivering a customer-centric experience, driving sales, and ensuring daily processes run smoothly. You will become an expert in operating procedures and mentor the associate team to...SuggestedFlexible hoursNight shift
- Join the Bold Side of Retail! Key Holder - Wrentham Premium Outlets (onsite) Ready to hop into something extraordinary? We're Psycho... ...and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service...SuggestedTemporary workLocal areaWorldwideFlexible hoursNight shift
- ...developing and implementing the business strategy and leading the brand experience. You will train and coach your team to deliver unforgettable WOW experiences and drive store performance. As a key leader, you will work to meet revenue targets, support philanthropic...SuggestedFull time
- ...leadership role involves driving sales and operational excellence while coaching and inspiring the team to deliver an outstanding customer experience. As a Store Manager, you'll ensure the team engages customers effectively and meets store goals. With a focus on professional...Suggested
- ...company and the world's leading off-price retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty...SuggestedTemporary workLocal areaHome officeFlexible hoursNight shift
- SKECHERS USA, Inc. está buscando un Key Holder para su tienda en Tilton, NH. El candidato ideal debe tener habilidades excepcionales en servicio al cliente y liderazgo. Ofrecemos un ambiente dinámico y oportunidades de crecimiento en una marca global. El puesto incluye...
- Citizens is looking for a Director of Customer Experience to lead programs that drive change and improve client satisfaction in Commercial Banking. This role requires a strategic thinker with 10+ years of experience and expertise in journey design and service improvement...
- Arbella Insurance Group is seeking a Customer Service Team Manager to lead a 10-12 person frontline team within our Northeast-focused... ...coach, develop, and empower staff to deliver exceptional customer experiences while collaborating across Operations, Underwriting, Product,...Work at office
- ...life for yourself. Job Description Leads and provides coaching to the co-workers on the shop floor to secure a consistent customer experience and operation in the Cash Lanes, Click and Collect, Home Delivery, Handout and Car Loading Area. - Ensures customer service...
$108.8k - $134.4k
Freshworks Inc. is looking for a Customer Success Lead to manage relationships with Mid-Market... ..., product adoption, and growth for key accounts. This hybrid role requires strong... ...teams and a deep understanding of customer experience, particularly within SaaS. The annual salary...- Accenture is seeking an experienced utility industry leader to drive customer service transformation through strategy and hands‑on delivery. You will shape operating models, deploy analytics, and guide cross‑functional teams through assessment to implementation, balancing...
$17 per hour
...Massachusetts, 01760 United States Role Summary A Key Holder collaborates with the management team... ...that is engaging and inspiring to the customer and team. This includes driving sales,... ...of others. Role Responsibilities Brand Experience Acts as a brand ambassador and reflects...Full timeWork at officeLocal areaFlexible hoursNight shift- ...leading arts and crafts retailer in Westwood, MA is seeking a Store Manager to oversee retail operations and ensure a customer-centric shopping experience. Key responsibilities include leading the team, managing inventory and store compliance, and providing excellent...Night shift
$15 per hour
Stop & Shop Here at Stop & Shop, we’ve been serving our customers and neighborhoods for more than a century. A lot has changed in that... ...a third‑party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate...Hourly payFull timePart timeFor contractorsRemote work- IKEA is seeking a Customer Care Team Lead to coach co-workers on the shop floor across the Cash Lanes, Click and Collect, Home Delivery... ...Handout and Car Loading areas, ensuring a consistent customer experience. You will develop staff, oversee onboarding, monitor KPI...
- Genesys Cloud Services, Inc. is seeking a Customer Success leadership role focused on driving customer satisfaction and long-term growth... ...throughout the customer lifecycle. With over 8 years of experience in high growth SaaS environments, the applicant will leverage...Remote jobFlexible hours
$219k - $274k
AVANGRID Inc. is seeking a VP - Digital Strategy & Customer Experience in Boston, MA to lead digital transformation initiatives. This role involves overseeing digital products, enhancing customer experiences, and implementing best practices across the organization. The...- Iberdrola SA seeks a VP of Digital Strategy & Customer Experience in Boston, Massachusetts. The role involves leading the digital product and customer experience organization, focusing on enhancing operational efficiency across all customer touchpoints. The ideal candidate...
$21 per hour
...a Coffee Specialist/Sales Associate to join their team in Boston, MA. In this role, you'll engage with customers, guide them to discover their ideal coffee experience, and foster a supportive atmosphere that emphasizes collaboration and personal growth. The ideal candidate...Hourly pay$98k - $182k
...About the Role We are looking for a Senior Customer Experience Operations Manager to build and optimize the systems, processes, and insights... ...Reporting & Performance Insights Define, track, and report on key CX metrics (CSAT, NPS, CES, SLAs, churn/retention, FCR). Build...Remote work- ...Department Manager responsible for delivering exceptional customer service and achieving sales goals. The ideal... ...will lead a dynamic team, ensuring a unique shopping experience through effective service strategies. Key aspects of the role include training staff, maintaining...
- ...Boston is seeking a Selling and Support Captain to advocate for customers and lead colleagues in providing exceptional service. This... ...commitment to customer satisfaction. Ideal candidates will have retail experience and a high school diploma or equivalent. Employees enjoy...Full time
$19 - $22 per hour
...close the store in accordance with company policies and procedures Lead the store team as part of management Provide exceptional customer service and resolve customer issues Process sales transactions accurately and efficiently Assist in inventory control,...Hourly payFull timeShift work- Urban Outfitters in Natick, Massachusetts, is seeking a Key Holder to assist in supervising daily store operations. This role supports... ...and energetic environment while driving sales through genuine customer interactions. Key Holders will participate in leadership activities...Flexible hours
$19.25 per hour
...Nursery Key Holder This position is located at 297 Boston Post Road, Wayland, Massachusetts... ...Key Holder contributes to creating a customer-centric environment by supporting the... .... Role Responsibilities Customer Experience Collaborates with the leadership...Flexible hoursNight shift$19.25 per hour
...Massachusetts, 01778 United States Role Summary A Décor Key Holder contributes to creating a customer-centric environment by supporting the store... ...the associate team. Role Responsibilities Customer Experience Collaborates with the leadership team in cultivating...Flexible hoursNight shift$19.25 per hour
Terrain is seeking a Décor Key Holder for their new location in Wayland, MA. The successful candidate will enhance customer experiences by collaborating with the leadership team and mentoring staff. Responsibilities include managing daily operations, engaging customers...Hourly pay$18 - $22 per hour
...Lead, Sales (Key Holder) Role We hope you're interested in building a home with us. Even... ...is to enhance the quality of our customers' lives at home. We put the customer at... ...Responsibilities Create engaging experiences for customers by sharing expertise on enhancing...Hourly payFull timePart timeWork experience placementH1bLocal areaRelocation packageFlexible hoursShift workWeekend work$90k - $110k
...expectations, daily rhythms, coaching routines, and accountability systems for the calling team. Maintain high standards for customer experience, professionalism, urgency, and accuracy in every lead interaction. Exercise autonomy to test, optimize, and improve...Full timeWork at office- Tecovas is seeking a Full-Time Assistant Store Manager in Dedham, Massachusetts, to deliver an exceptional customer experience for boot buyers. This role focuses on leadership, team development, and operations management to create a thriving store environment. The ideal...Full time
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