Customer Success Coordinator

Job Description

Job Description

Customer Success Coordinator (Client Onboarding & Support)

Moorestown, NJ (100% On-Site)

$30.00 - $31.25/hr

Long-Term Career Growth & Internal Advancement

Looking for a career-focused opportunity where you can build client relationships, coordinate projects, and make a direct impact on the customer experience?

We're seeking an Customer Success Coordinator to support business clients through onboarding, implementation, and ongoing account management. This is not a sales role . Instead, you'll partner with clients and internal teams to ensure a seamless experience from initial setup through ongoing support and renewals.

What You'll Do

• Manage the onboarding and implementation process for new business clients
• Coordinate timelines, documentation, and customer communications
• Serve as a primary point of contact for client questions and support needs
• Support contract renewals and ongoing account maintenance
• Partner with internal departments to resolve issues and ensure client satisfaction
• Maintain accurate records within CRM and internal systems
• Deliver professional support through both phone and email communication

What We're Looking For

• Experience in B2B customer service, account management, client services, customer success, or sales support
• Strong communication and relationship-building skills
• Excellent organizational and multitasking abilities
• Ability to problem-solve and manage multiple priorities effectively
• Experience with Microsoft Office, CRM systems, and data entry
• Reliable, professional, and interested in long-term career growth

Why Join Us?

✅ Competitive pay: $30.00 - $31.25/hr

✅ Strong promote-from-within culture

✅ Comprehensive onboarding and training program

✅ Collaborative, close-knit team environment

✅ Annual merit increases and performance-based growth opportunities

✅ Excellent benefits upon permanent hire

✅ Stable organization with strong employee retention

If you enjoy helping clients succeed, coordinating multiple moving pieces, and building long-term professional relationships, this could be an excellent opportunity to grow your career in account management.

Job Type & Location

This is a Contract to Hire position based out of Moorestown, NJ.

Pay and Benefits

The pay range for this position is $26.50 - $31.25/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Moorestown,NJ.

Application Deadline

This position is anticipated to close on Sep 18, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.