Service Advisor

Chevrolet of Milford, Service AdvisorThis posting is for an Experienced Service Advisor position at Chevrolet of Milford.Key DetailsPay: Estimated earning potential of $75,000–$100,000 per yearSchedule: Full-time, including Saturdays (5-day workweek)Experience: Service advisor experience preferredLocation: Milford, ConnecticutLanguage: Spanish/English bilingual skills are a plusMain ResponsibilitiesGreet customers and manage service appointmentsExplain service recommendations and specialsCreate and manage repair orders from opening to closingKeep customers updated on repair progress, costs, and completion timesAnswer questions about repairs, maintenance, warranties, and vehicle concernsMaintain strong customer satisfaction (CSI) scoresCoordinate with technicians, management, and customersHandle warranty-related processes and documentationMUST HAVE STRONG COMMUNICATION SKILLSMUST HAVE STRONG SELLING SKILLSQualificationsStrong customer service and communication skillsOrganized and detail-orientedAbility to work independently and as part of a teamValid driver's license and clean driving recordAutomotive service advisor experience preferredReynolds & Reynolds experience preferred (training available)GM dealership experience is a plusWhat We Are Looking ForBuild customer relationshipsManage multiple service cases simultaneouslyCommunicate clearly and professionallyMaintain high customer satisfaction while keeping repair orders moving efficientlyWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.