Senior Property Manager

Senior Property Manager – 780-Unit Multifamily PortfolioMishawaka, IndianaApproximately $85,000 Base Salary + Quarterly and Annual Bonus OpportunitiesRelocation Assistance AvailableA well-established, owner-operated multifamily housing organization is seeking an experienced Senior Property Manager to lead a large residential portfolio in Mishawaka, Indiana, near the South Bend and Notre Dame area.This is a high-level onsite leadership opportunity overseeing approximately 780 apartment homes across two neighboring communities that operate as one unified property. The portfolio includes four distinct phases with separate budgets, a large onsite team, and a primarily conventional resident base.The ideal candidate is a highly organized and professional multifamily leader with experience managing a large community, multi-site portfolio, or comparable operation. This position requires someone who can balance team leadership, resident satisfaction, financial performance, and day-to-day property operations while creating consistency across a large and active community.Position OverviewThe Senior Property Manager will provide overall leadership for two neighboring multifamily communities totaling approximately 780 units. Although the communities have separate identities and financial structures, the staff works as one team from a centralized leasing office.The incoming manager will inherit a property that has remained operationally stable during a leadership transition. The immediate opportunity is to establish a strong onsite presence, rebuild team morale, stabilize staffing, and position the portfolio for continued performance.This role reports to a Regional Property Manager and offers meaningful visibility within the organization.Key ResponsibilitiesLead the daily operations of a 780-unit multifamily portfolioProvide direction, coaching, accountability, and support to a large onsite teamBuild a positive, professional, and performance-focused workplace culturePartner with leasing and maintenance leadership to address staffing needs and strengthen employee retentionOversee four separate operating budgets and monitor overall financial performanceManage occupancy, leasing activity, renewals, delinquency, expenses, and resident retentionReview financial reports and implement strategies to achieve budget and NOI goalsMaintain consistent operating standards across both communitiesEnsure residents receive responsive and professional customer serviceAddress escalated resident concerns and resolve operational issues appropriatelyMonitor property appearance, curb appeal, maintenance performance, and service-request completionSupport compliance requirements for a limited number of housing-assistance unitsDevelop and maintain productive relationships with residents, employees, vendors, and regional leadershipEnsure adherence to company policies, Fair Housing requirements, and applicable regulationsIdentify operational challenges and create practical plans for improvementCommunicate property performance, staffing updates, and emerging concerns to regional leadershipLeadership PrioritiesDuring the first several months, the Senior Property Manager will be expected to:Establish credibility and consistency with the onsite teamStrengthen employee engagement and team moraleAddress turnover within the leasing and maintenance departmentsEvaluate current staffing, workflows, and performance expectationsMaintain stable occupancy and delinquency performanceGain a strong understanding of each phase's individual budgetCreate a collaborative operating structure across both communitiesRequired QualificationsAt least five years of progressive multifamily property-management experienceDemonstrated experience managing a large apartment community or multi-site portfolioPrevious responsibility for approximately 700 or more units is strongly preferredProven success leading a large, cross-functional onsite teamStrong knowledge of conventional multifamily operationsExperience overseeing property budgets, expenses, collections, occupancy, and NOI performanceAbility to manage multiple priorities, budgets, departments, and deadlinesStrong employee coaching, team-building, and conflict-resolution skillsProfessional and confident communication with residents, employees, vendors, and senior leadershipWorking knowledge of Fair Housing requirements and standard property-management practicesStrong organizational, analytical, and problem-solving abilitiesAbility to work onsite in Mishawaka, IndianaPreferred QualificationsExperience managing two or more communities as one portfolioPrevious responsibility for multiple property budgets or operational phasesExperience leading a community or portfolio through a staffing or leadership transitionSection 8 or affordable-housing knowledge is helpful but not requiredExperience managing a community of comparable operational scale and complexityCandidates with a strong conventional multifamily background will be considered even without direct Section 8 experience. Training can be provided for the limited affordable-housing component.Compensation and IncentivesBase salary starting at approximately $85,000, with some flexibility based on directly related experienceAnnual performance bonus opportunity of up to approximately 10%–11% of base salaryQuarterly renewal bonus opportunity based on resident retention performanceRelocation assistance of up to $1,50020% housing discount on an eligible conventional apartmentWhy Consider This Opportunity?Join a financially stable organization with nearly 80 years of industry experienceWork for a company that owns and manages its own communitiesAvoid the uncertainty commonly associated with third-party management transitions and property salesLead one of the organization's larger and more visible multifamily operationsTake on a position that can serve as a pathway toward future regional leadershipJoin a company that values internal advancement and promotes from within whenever possibleMake an immediate impact through team development, culture building, and operational leadershipInterview ProcessQualified candidates will complete an initial recruiter phone screen followed by a virtual interview. Candidates whose experience and career goals align with the position will be presented to the hiring team for review. The next step may be conducted virtually or in person, depending on the candidate's location.This is a direct-hire, confidential search. Additional information regarding the organization and communities will be shared with candidates selected to move forward.If you are an experienced multifamily leader who has successfully managed a large community or portfolio and are ready to take on a highly visible leadership opportunity, we welcome your application.