Customer Success Executive

Customer Success Executive

Markate.com is a cloud based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation. We are located in Scottsdale Kierland area and rated us one of fast-growing companies in the Phoenix valley.

Job Description

• Competitive, goal oriented with the ability to think strategically and operate within a fast-pace growing business • Enthusiastic and creative leader with the ability to inspire others • Strategic, consultative thinker able to focus on innovative, measurable solutions • Experience establishing, tracking and reporting customer metrics across the organization • Superior communication skills with small and large audiences • Competitive, goal oriented with the ability to think strategically and operate in a scaling business • Understanding of the current national, regional and local emerging market trends, the regulatory environment, and the impact to the Healthcare industry, and to prospects and customers • Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person

Good to have

• Experience preparing marketing, user guide onboarding documentation/videos
• Make online videos for user learning

Qualifications

3-5 years of strategic business development/customer Management experience in CRM platform

• Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person

Additional Information

All your information will be kept confidential according to EEO guidelines.