Receptionist

Job Description

Job Description

We are looking for a personable and dependable Receptionist to support front-desk operations in Creswell, Oregon. This Contract position is ideal for someone who enjoys helping the public, stays organized in a busy office setting, and takes initiative when priorities shift. The right candidate will represent the organization effectively, manage routine administrative tasks with accuracy, and contribute to a welcoming experience for visitors and callers.

Responsibilities:
• Welcome visitors, answer incoming inquiries, and provide helpful information while directing non-routine matters to the appropriate staff members.
• Accept payments, applications, permits, and related paperwork, ensuring items are handled accurately and routed correctly.
• Support daily cash receipting activities, including basic balancing tasks and documentation of transactions.
• Enter information into office systems such as Caselle and prepare standard letters, reports, spreadsheets, and other administrative documents.
• Maintain organized files and records while safeguarding sensitive information in accordance with established confidentiality standards.
• Keep the reception area neat, well organized, and ready to receive members of the public throughout the day.
• Apply office procedures, safety practices, and organizational policies consistently in all front-desk activities.
• Assist with additional administrative or customer-facing duties as needed to support the team during busy or slower periods.• High school diploma or equivalent required.
• At least one year of experience in reception, customer service, clerical support, administration, or a closely related area, or an equivalent combination of education and experience.
• Strong verbal and written communication skills with the ability to interact effectively with the public and coworkers.
• Experience using computers, Microsoft Office applications, and general office software; familiarity with Caselle is helpful.
• Ability to handle cash payments, maintain accurate records, and manage multiple tasks with careful attention to detail.
• Sound judgment and the ability to recognize when questions or concerns should be escalated to other staff.
• Commitment to confidentiality, courteous service, and a detail oriented approach in a public-facing environment.
• Bilingual communication skills are helpful, along with a proactive approach to work.