Mailroom%2FPrint Center Associate

Mailroom/Print Center Associate

Our client is seeking a reliable and customer-focused Mailroom & Print Services Associate to support daily operations in their office in Irvine, CA. This role is responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Requires flexibility to provide coverage at many sites throughout the region.

Full-time contracted position

Monday-Friday schedule

Pay rate $22/hour

Responsibilities:

• Promptly informs supervisor of potential problems or customer concerns.
• Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
• Strong focus on providing good customer service.
• Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
• Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
• Provides site coverage as needed. Requires flexibility to change schedule/location at a moment's notice.
• Collaborates with multiple account teams to ensure a smooth transition of responsibility with minimal impact to client services.
• Copy/Print Production/Copy Center: Responsible for prompt and accurate reproduction of all print requests. Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. Receives, logs, delivers and tracks all activity for reporting purposes. Responds to customer requests. Performs routine upkeep and basic maintenance of equipment. Records and tracks customer inquiries and fulfillment of requests. Performs daily convenience care functions as needed.
• Mail/Courier Services: Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). Researches and routes unidentified and generic mail. Receives, logs, delivers and tracks messenger items. Responds to customer requests. Performs routine upkeep of equipment. Records and tracks customer inquiries and fulfillment of requests.
• Reception/Office Services: Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer. Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings. May also be responsible for copy/binding/copier maintenance.

Required Qualifications:

• HS Diploma or GED Equivalent
• Up to one year
• Basic computer skills/technical knowledge.
• Ability to multitask and prioritize in order to meet deadlines.
• Good customer service and communication skills.
• Must be willing to learn new skills and interact with new teams on a regular basis.
• Ability to work with minimal supervision.
• Ability to work OT as needed.
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
• May require to support to multiple client locations.
• Ability to lift up to 50lbs.
• Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

If you meet the required qualifications and are interested in this role, please apply today.

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results.