Customer Service Representative

Customer Service RepresentativePosition Details:Job Title: Customer Service RepresentativeLocation: Canton, MA 02021Duration: 3+ months [Strong possibilities of extension]If selected, must meet and comply with all requirements including, but not limited to, background checks, drug test and Finger Print test at client location.Successful Call Center Customer Service Representative Candidates shall possess the following skills:Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer serviceAbility to handle a high volume of calls with varying degrees of questions or concernsSolution driven and excellent customer service both internally and externallyTeam player and ability to adapt quickly to the needs of a busy call centerAbility to communicate clearly over the phone, good computer navigation skills, needs to log information in the system correctlyWhat you will need to have to be a successful Call Center Customer Service Representative:Minimum High School Diploma/GEDAt least 1 year of customer service experienceExcellent verbal and written communication skillsMake good decisions and resolve issues in a clear, calm, and diplomatic mannerMust be comfortable navigating/learning multiple computer systemsAble to work in a team environmentQualificationsAt least 1 year of customer service experienceAdditional InformationAll your information will be kept confidential according to EEO guidelines.