Community Manager

Job Description

Job Description

Community Manager – Luxury Multifamily Property
Join a premier owner-managed multifamily community and lead with excellence.

About Us
At PEM Residential, we take pride in delivering exceptional living experiences through hands-on management, attention to detail, and genuine care for our residents and team members. We’re an owner-managed company focused on quality over quantity — where your leadership directly impacts the success of the community and satisfaction of our residents.

Position Summary
We’re seeking an experienced Community Manager to oversee daily operations at a Class A / luxury multifamily property.  The ideal candidate will be a dynamic leader with strong business acumen, proven experience in upscale property management, and a passion for creating a best-in-class living environment.

Key Responsibilities

• Oversee all aspects of property operations, including leasing, resident relations, maintenance, and financial performance.

• Lead, mentor, and motivate on-site team members to achieve occupancy and retention goals.

• Develop and implement strategic marketing and resident engagement initiatives.

• Prepare and manage operating budgets, control expenses, and drive NOI performance.

• Ensure compliance with company policies, fair housing laws, and safety standards.

• Maintain the highest standards of property appearance and resident satisfaction.

Qualifications

• Minimum 3 years of experience as a Community Manager or Assistant Community Manager at a Class A or luxury multifamily property.

• Proven track record of achieving operational, financial, and customer service goals.

• Strong leadership, communication, and problem-solving skills.

• Proficient in property management software (Yardi, RealPage, or similar).

• High level of professionalism, accountability, and attention to detail.

Why Join PEM Residential

• Owner-managed company with a supportive leadership team and direct decision-making.

• Competitive compensation and performance-based bonus structure.

• Comprehensive benefits package including medical, dental, vision, and paid time off.

• Career growth opportunities within a growing portfolio of high-quality communities.