Remote Customer Marketing Manager

WHO WE ARE
Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.

THE OPPORTUNITY
Cyera is seeking a dynamic and detail-oriented

Customer Marketing Manager

to strengthen our relationships with customers and help tell their success stories that inspire trust and fuel growth. You’ll play a key role in expanding advocacy programs, refining customer data, driving engagement through communications, and supporting impactful events and campaigns that elevate the Cyera customer experience.
This role is perfect for someone who thrives in a cross-functional environment, enjoys working directly with Customer Success, Product Marketing, and Sales, and wants to help customers become vocal champions of our brand.

RESPONSIBILITIES:
Customer Advocacy
Increase customer reviews on

G2

and

Gartner Peer Insights

through structured outreach and engagement.
Support growth in

Deeto

signups and manage advocacy pipeline.
Partner with Customer Success and Product Marketing to identify and create

new customer stories , case studies, and testimonials.
Coordinate customer

reference requests

for sales and content creation.
Track and report on advocacy metrics (e.g., review volume, sentiment, and participation).
Collaborate with design and content to bring customer stories to life through social, email, and events.
Customer Marketing Data
Help

refine and maintain customer data

across Salesforce and other marketing tools.
Collaborate with internal teams to ensure data accuracy for segmentation, targeting, and reporting.
Analyze data to uncover opportunities for improved segmentation, personalization, and engagement.
Customer Communications
Support the

production and delivery

of the monthly customer newsletter and lifecycle touchpoints.
Analyze and report on engagement metrics (open/click rates), driving continuous improvement.
Campaign Execution
Assist with

lifecycle, adoption, and upsell campaigns

(e.g., Omni DLP adoption).
Partner with the Customer Success team on customer-focused content creation that drives measurable participation and pipeline impact.
Event Support
Help manage

logistics, invites, and follow-up

for key customer programs, including the

Technical Advisory Board , virtual forums, and customer webinars.
Collaborate with stakeholders to ensure seamless execution and strong customer participation.
REQUIRED QUALIFICATIONS:
2 - 5 years experience in

customer marketing ,

customer advocacy , or related roles in B2B SaaS.
Strong communication and storytelling skills with attention to detail.
Familiarity with

Salesforce ,

marketing automation platforms , and review platforms (G2, Gartner Peer Insights, Deeto).
Proven ability to manage multiple projects simultaneously and meet deadlines.
Collaborative, data-driven, and passionate about creating meaningful customer connections.

6–12 Month Success Metrics
3–5 new customer stories

or case studies published per quarter.
20% increase

in customer reviews across G2 and Gartner Peer Insights.
Consistent

monthly newsletter

delivery with improved open/click rates.
Successful support of

two major customer events

(e.g., Technical Advisory Board, community launch).
Established

repeatable processes

for advocacy, communications, and event execution.

LOCATION:
New York, Chicago, or St. Louis

COMPENSATION INFORMATION:
Compensation Range: $100,000 - $110,000.
The range represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable.
This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations.
Final compensation will vary based on seniority and relevance of experience, location, and position requirements.
This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.

BENEFITS - Why Cyera?
Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance