Billing Representative

Job Description

Job Description

TFG is seeking a dependable, organized, and detail-oriented Billing Representative to join our team in our Metairie, LA office location.

This position is an excellent opportunity to build hands-on experience in billing processes, invoicing, and customer account management. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. This position also includes front desk coverage responsibilities.

Key Responsibilities

• Create and send accurate customer invoices based on agreements and warranties.
• Verify billing details against customer contracts and service agreements.
• Enter data quickly and accurately into various company and customer portals.
• Maintain organized billing and documentation records.
• Coordinate with internal teams to confirm billing accuracy.
• Respond to basic billing-related questions professionally.
• Assist with front desk coverage, greeting visitors, and answering phones.
• Maintain confidentiality of sensitive financial and customer information.
• Provide general administrative support as needed.

Qualifications

• 1 year of administrative or data entry experience (required).
• Experience with invoicing or billing processes is a plus.
• Proficient in data entry with high attention to detail and accuracy.
• Comfortable learning and navigating multiple computer systems/portals.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and Google Workspace applications.

Who We Are

Total Foodservice Group (TFG) is a dedicated team of experts from various industry backgrounds, focused on providing top-notch customer service for companies in the foodservice industry. We offer high-quality foodservice equipment, readily available parts, and a global service network to support our clients’ success. Guided by our core values—People First. Forward Thinking. Whatever It Takes.—we are committed to excellence in service, sales, and fostering a company culture that puts people at the heart of everything we do.

Why Join TFG?

✔ A people-first culture – We recognize talent, encourage growth, and foster a supportive work environment
✔ Competitive benefits – Health, dental, vision, life insurance, paid time off, employer-contributed retirement plan, and referral program
✔ Paid training & career growth – We invest in your development and success

TFG is an equal opportunity employer