Desktop Support Specialist — SLA‑Driven IT Help
$45k - $121kWipro Technologies
Wipro Technologies is looking for a Desktop Support Specialist in Boston, Massachusetts. The role is centered on resolving client software and hardware issues while maintaining service level agreements (SLA) to ensure high client satisfaction. You will be responsible for timely response and resolution of support tickets, monitoring systems, and coordinating with teams to maintain infrastructure. The position offers a compensation range of $45,000 to $121,000 with standard benefits. #J-18808-Ljbffr Wipro Technologies
- IT Support Specialist, Cognito Therapeutics, Inc. Location: Cambridge, MA, USA... ...with the ambitious goal of helping millions of patients and caregivers... ..., workplace technology, or desktop support roles Experience... ...to support a mission‑driven organization advancing innovative...HelpFull timeSummer workWork at officeRemote work
- Axiom Technologies is seeking an Independent Contractor for IT Infrastructure support in Boston, Massachusetts. The role requires providing field support and resolving technical issues for clients. Candidates should have over 3 years of experience in IT support, A+ certification...HelpPart timeFor contractorsFlexible hours
$38 - $48 per hour
Key Responsibilities Support asset lifecycle management... ...escalation handling, SLA management, and... ...America. Core Competencies IT Operations & Desktop Support Leadership SLA... ...asset management, and SLA driven support environments... ...more creative, which helps us better serve our...HelpLive inLocal areaFlexible hours$45k - $121k
Wipro is looking for a dedicated support professional to handle various client service requests in Boston. The successful candidate will... ...root cause analysis, the role demands at least 3-5 years in desktop support. Compensation ranges from $45,000 to $121,000 based on...Help$300 per month
...STR is seeking a Senior IT Support Specialist to join our collaborative, high-performing team. Our... ...interns ~ Perform full-cycle desktop support including OS deployments, software... ...trailblazers. If you are one, join our team and help to keep our society safe! Visit us at...HelpFull timeFor contractorsSummer workLocal areaRemote workFlexible hoursNight shift$65k - $72k
A leading AI platform for insurance is seeking an experienced desktop/help-desk support professional. The role requires 4-5 years of relevant experience and familiarity with Windows and security procedures. Responsibilities include managing support tickets, onboarding new...HelpFlexible hoursShift work$80k - $100k
A leading AI platform for insurance is seeking a Desktop Support professional in Boston, MA. Your role involves managing support tickets, ensuring... .... Candidates should possess at least 3 years of desktop/help-desk support experience and familiarity with Windows and security...HelpRemote jobFlexible hoursShift work$45k - $55k
...care across the communities we serve. The IT Support Specialist plays a critical role in enabling that... ...for complex technical issues. You will help ensure reliable, secure, and efficient... ...that celebrates collaborative success, driven by effective communication and unity....HelpHourly payWork at officeLocal areaRemote workMonday to Friday$49.04 - $57.98 per hour
...tailored services for supporting new medicine breakthroughs... ...‑oriented and deadline‑driven. . . and we are growing... ...As the primary on‑site IT support resource, the Lab Systems Support Specialist III plays a critical... .... Support network and desktop printing for laboratory...Hourly payTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hours$28.08 - $38.6 per hour
...Role Details Job Title: Desktop Support Specialist Location: Wakefield, MA... ...Begin Date: 06/03/2026 Help us insure it Tokio Marine... ..., we are Always Advancing, driven by innovation and an entrepreneurial... ...by closely shadowing the IT Technology Manager....HelpHourly payFull timeWork experience placementWork at officeLocal area- AVI-SPL, Inc. is seeking an Onsite Support Technician in Boston, MA to provide face-to-face technical support to customers. The ideal candidate... ...interactions. Candidates should have a Bachelor's degree in IT or a related field, and at least one year of experience in a...Help
$103.77k - $166.03k
...and cloud software that help solve society’s most critical... ...Join Forces with Axon IT Operations. Our IT... ...you will lead end‑user IT support operations across East Coast... ..., and run a metrics‑driven support organization with... ...CAST score, team KPIs, and SLA adherence; publish...HelpFor contractorsWork at officeLocal areaWorldwide- Are You Our Next IT Support Specialist? At Anteris, we're looking for a talented IT Support Specialist... ...role is at the heart of what we do: helping organizations operate securely,... ...following technologies and concepts: Windows desktop and server environments Active...HelpRemote workWeekend workAfternoon shift
- The End User Support Analyst provides technical assistance and support... ...issues to ensure seamless IT operations. This role involves... ...user devices, including laptops, desktops, mobile devices, and... ...of experience in IT support, help desk, or end-user support roles...HelpWork at officeRemote work
$65k - $70k
...readiness training, job placement and support, and access to post-secondary... ...focused, and technically proficient IT Helpdesk & Support Specialist to provide day-to-day IT support in... ...assistance. Troubleshoot Windows laptops, desktops, mobile devices, printers, and...Work experience placementWork at officeLocal areaRemote work- Role Overview The Onsite Support Technician will partner with the customer, management team,... ...common issues and solutions. Develop self-help resources and user guides for clients.... ...Qualifications Experience in higher education IT environments. Experience in a retail-...HelpFor contractorsLocal area
$116.48k - $165k
...Product Support Specialist Boston, MA; San Francisco, CA | New York City,... ...to day. Additionally, you'll help us identify – and close – gaps... ...metrics targets (e.g. CSAT, SLA, etc.) Possess strong user... ...enterprise networking concepts and IT infrastructure Familiarity...HelpContract workWork at officeVisa sponsorshipFlexible hours$65k - $72k
...Responsibilities Successfully complete support tickets Successfully complete project tickets... ...for following all processes Manage desktop computers, make sure they are compliant with... ...of 4-5 years experience in desktop/help‑desk support You are a proactive team member...HelpWork at officeRemote workFlexible hoursShift work$25.95 - $29.49 per hour
Technology Support Specialist Cambridge, MA - Full time - JR101... ...technical support for desktop computing, mobile devices... ...for this role is driven by operational and event... ...strong understanding of IT systems management... ...diversity initiatives that help to position diversity,...HelpHourly payFull timeWork at officeFlexible hoursWeekend workAfternoon shiftWeekday work$41.38 - $48.5 per hour
Legal Support SpecialistGreenberg Traurig (GT), a global... ...as a Legal Support Specialist located in our Boston office... ...a fast-paced, deadline-driven environment. With a... ...practice specific documents.Helps create and maintain... ...delivery, coordinating IT services, and providing...HelpFull timeTemporary workWork at officeFlexible hours$1,000 per month
...in the hands of small‑dollar donors by helping thousands of groups - from local candidates... ...heard - and behind the scenes, our IT team plays a critical role in keeping our... ...team member can do their best work. The Desktop Support Associate II is the go‑to technical resource...HelpFull timeTemporary workWork at officeLocal areaRemote workWork from homeHome officeVisa sponsorshipWork visaFlexible hours$29.48 - $44.07 per hour
...Service Desk Support Specialist I-II Job Category: Tech Services... ...level agreement (SLA) accountability. Communicate... ...maintain permissions. Help produce compliance documentation... ...include annual desktop/laptop refreshes,... ...Relationships Supervisor: OCIO IT Operations Manager...HelpHourly payRemote workWeekend work- A tech support company is looking for a Help Desk / IT Support Specialist to provide remote support across the U.S. The role involves troubleshooting hardware, software, and network issues while delivering excellent customer service. Candidates should have 1-5+ years of...HelpRemote job
- Help Desk / IT Support Specialist (Remote Opportunities) Location: Remote - U.S. Based Candidates Belle Lynn Sourcing is currently connecting with experienced Help Desk and IT Support professionals across the United States for remote opportunities supporting a growing...HelpRemote job
- ...Assistant Director of Deskside Support/VIP Services that will... ...Working closely with IT and business... ...extends beyond traditional desktop support services. This position... ...on system availability, SLA performance, uptime, and... ...in a service desk/help desk or call center environment...HelpFull timeTemporary workPart timeWork experience placementWork at officeLocal areaWork from homeMonday to FridayFlexible hours
$65.66k - $97.43k
Role, Inc. is seeking a Desktop Support Associate II to provide technical support for employees across the U.S. This role combines end-user support with IT process ownership in a remote-first culture. You will assist with onboarding, incident management, and support core...Remote job- Longfellow Investment Management in Boston is seeking a Desktop Support Analyst to join their collaborative team. The ideal candidate will provide support for desktops, mobile devices, and systems, ensuring smooth operation and security compliance. Candidates should have...
- W.B. Mason Company Inc. is seeking a driven full-time IT Service Center Analyst to provide excellent Tier 1 support to employees. This role includes troubleshooting and resolving hardware and software issues while ensuring user satisfaction. The ideal candidate should...Full timeWork at office
- Cognito Therapeutics, Inc. is looking for an IT Support Specialist in Cambridge, MA. You will provide onsite and remote technical support for... ...various departments. With a competitive salary and a mission-driven environment, this role is a great opportunity for those looking...Work at officeRemote work
- ...Sr. IT Support Specialist / IT Administrator Aequor Technologies manages the Help Desk & IT support for major pharmaceutical clients in the Boston-Waltham, MA area. We... ...not limited to: Deskside Support Desktop hardware, OS, application management, Windows...HelpLocal area
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