Strategic Account Leader

• Oversee management and retention of key account portfolios exceeding $250K in potential revenue, ensuring profitable growth and long-term customer success.
• Guide the development and execution of strategic account plans , ensuring alignment with business objectives and opportunities for deeper account penetration.
• Monitor account health and retention risks , directing interventions and supporting teams in safeguarding customer satisfaction.
• Lead negotiation and renewal strategies for underperforming or at-risk accounts to optimize profitability and value realization.
• Ensure delivery of measurable cost savings initiatives , overseeing customer assessments, solution optimization, and documented profitability
• Direct Continuous Improvement Reviews (CIRs) with senior stakeholders to showcase delivered value and identify new growth opportunities.
• Foster trusted relationships with internal and external executives across Operations, Supply Chain, Procurement, and Engineering, serving as an escalation point when needed.
• Collaborate with Business Development leadership on late-stage opportunities, providing oversight to secure deal closure and strategic positioning.
• Oversee customer onboarding processes , ensuring teams deliver on commitments and drive solution adoption.
• Lead, coach, and develop Strategic Development Consultants, setting clear performance expectations and providing regular feedback.
• Align team resources to customer priorities while building capability through best practices in analysis, negotiation, and solution positioning, fostering a culture of accountability, collaboration, and continuous improvement.

What You Need:

• Bachelor's degree in business or equivalent experience required.
• Minimum of 7 years of demonstrated sales and marketing success, including at least 2 years in industrial, manufacturing, or distribution sales.
• Proven success in leading high-performing teams to drive profitable solution sales and consistently surpass sales objectives.
• Demonstrated excellence in leading negotiations, influencing at multiple organizational levels, and building senior-level customer relationships.
• Ability to interpret customer financial statements and translate insights into strategic guidance, enabling teams to craft solution recommendations that drive profitability and long-term growth.
• Solid project management skills with a solid history of accountability, measurable results and cross functional execution.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Salesforce.com (CRM).
• Demonstrated analytical and problem-solving skills with the ability to synthesize data from multiple systems and guide teams in developing effective, data-driven solutions.
• Excellent written and verbal communication skills, including the ability to develop and deliver impactful executive level presentations.
• Proven success collaborating cross-functionally (e.g., Marketing, Product Management, Finance) and with leaders holding competing priorities.
• High attention to detail with strong follow-through and the ability to adapt quickly to changing market and business conditions.
• Self-motivated, adaptable, and able to build and lead teams that perform effectively in both collaborative and independent work environments.
• Skilled at fostering a culture of accountability, continuous improvement, and customer-focused execution.

• Industrial or manufacturing segment experience preferred

Other Requirements:

• A valid driver's license may be required.
• Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
• Willingness to comply with customer safety and PPE protocols.
• This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”)