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Client Support Representative

The Hireverse

Job DescriptionJob DescriptionWe are seeking a Customer / Client Support Representative to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues in store.Responsibilities:Handle customer inquiries and complaintsHandle customer enrollments in personProvideinformation about the products and servicesTroubleshoot and resolveproduct issues and concernsDocument and updatecustomer records based oninteractionsDevelop and maintain a knowledgebase of the evolving products and services​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to work with customers in storeAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills The Hireverse

Vacancy posted 1 day ago
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