Service Manager

Wickstrom Ford

Service Manager

We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on training and following process.

Benefits

Health, Medical and Dental
401K Plan
Vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security

Responsibilities

Ensure customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of customers experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
Manage and hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure customers have a positive dealership experience
Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
Spend quality time building relationships with the customers

Requirements

Technical automotive knowledge
Demonstrated ability to manage others
Organized and friendly personality
Dealership experience preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Wickstrom Ford

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Vacancy posted 11 hours ago

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