Concierge

Job Description

Job Description

Designed and purpose built for seniors, our communities incorporate resort-style amenities and social activities to provide seniors a carefree, maintenance-free lifestyle, while providing best in class care. Our Brands deliver a variety of lifestyles: cottages, senior apartments, and independent-living, assisted living and memory care in different locations. Most important, our residents love living with us, and you will love working with us.

At Aviva Senior Living, we are committed to providing a supportive and engaging environment. Our dedicated staff is passionate about ensuring that each resident feels at home, offering personalized care and assistance as needed. Our beautifully designed units and welcoming atmosphere create a space where residents can thrive and enjoy life to the fullest.

Join us at Aviva Senior Living and be part of a community that prioritizes the well-being and happiness of our residents, fostering a sense of comfort, connection, and joy every day.

We are currently searching for a Concierge for our front desk to be a pleasant, polished and helpful person that is the first point of contact.

Shift Details:

Currently need someone for 20 hours per week ( Tuesday, Wednesday, Thursday, and Friday from 4-8pm) . Please note, this may change throughout employment as needed with notice.

Primary Responsibilities:

• Greet and assist residents and visitors in a polished, professional, discrete manner.
• Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls.
• Inform residents or staff of the arrival of guests, packages, and flowers.
• Accommodate residents’ requests for assistance - referring to other staff as necessary.
• Provide marketing information to visitors.
• Assist Activities Department with program / event reservations; collect program / event fees; maintain accurate records.
• Maintain and regularly update databases of resident general information and update/distribute resident phone lists. Handle other clerical duties as assigned.
• Support other departments as needed to ensure high quality resident service.
• Demonstrate positive resident relations and facility’s quality care and service standards to residents, families, and guests. Maintain a positive, cheerful attitude at all times.
• Perform other duties as assigned. Attend in-service classes and staff meetings.
• Regular and predictable attendance - daily.

Minimum Job Qualifications

• High school diploma or equivalent (GED)
• Ability to read and write in English, Spanish helpful, not required
• Ability to work with the elderly in a courteous and friendly manner.
• Excellent interpersonal skills.
• Ability to use Microsoft Office Suites
• At least 1 year of related work experience

We have available pay advance (daily pay). There is a full range of benefits available if you advance to full-time status.

Aviva Senior Living has achieved designation as a Great Place to Work and is an Equal Opportunity Employer and a Drug-Free Workplace.

Candidate must pass criminal background check and drug screen to be eligible for hire.

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.