Mid-level Business Analyst

Mid-Level Business Analyst

CGI is seeking an enthusiastic, mid level business analyst to join a high performing Agile team in designing and building services based web applications for a large government agency. Our team is using a modern development stack with various open source technologies. You will have the opportunity to grow your leadership and consulting skills with in demand technologies in a fast paced environment as part of an exciting, positive team that moves quickly and delivers quality software alongside a passionate customer. The ideal candidate for this position is a problem solver with excellent communication skills and the initiative to self govern. This job supports various analytical aspects of the SDLC, requires regular judgement and discretion to collaborate with customers, and a proactive nature to keep up with and even stay ahead of evolving priorities. This position is located at our Lafayette, LA office. A hybrid working model is acceptable.

Effectively and respectfully communicate with team members, customers, partners, and management both in person as well as over the phone with a willingness to be on camera. Work with customers to build organizational knowledge and understand the software ecosystem to drive quality business solutions. Participate in the full SDLC on the Agile scrum team in various roles. Participate in requirements and design discussions translating business needs into detailed, actionable requirements documentation and user interface designs for new capabilities and enhancements. Support various aspects of testing (e.g. generating test plans and test cases, executing test cases, and defect management) to ensure minimal production defects are realized. Participate in user support by triaging help desk tickets, troubleshooting user issues, logging defects, and generating and delivering training/help resource materials. Analyze data to determine business problems, trends, or opportunities for process improvements. Participate in planning sessions to curate the development backlog and maintain project roadmaps. Create and maintain deliverables such as SOPs, security assessments, monthly/quarterly analysis and reports, and agendas/meeting notes. Ensure compliance to required standards and all necessary approvals have been obtained throughout the project lifecycle.

Excellent verbal and written communication skills. Positive, can do attitude with a desire to contribute to team success. Strong collaboration skills with both internal team members and external stakeholders. Experience with performing functional analysis of emerging requirements. Ability to work effectively within a team environment under tight timelines. Ability to multi task and support multiple projects at once. At least 4+ years of directly related experience. Bachelor's Degree for minimum education. Experience working with JIRA and Confluence.

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.