Commercial Van (CV) Technician

Commercial Van Technician The Commercial Van Technician is a skilled professional responsible for diagnosing, troubleshooting, and repairing all types of automotive problems. You'll be the heart of the service department, using your technical expertise and problem-solving skills to ensure commercial vans are running smoothly and safely. Responsibilities Diagnosis and Repair Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions. Utilize diagnostic tools and equipment such as scanners, multimeters, and pressure gauges to pinpoint problems. Conduct thorough inspections of various vehicle systems including engine, transmission, brakes, and electrical. Prepare repair plans outlining necessary repairs and estimated costs, obtaining customer authorization before proceeding. Repair and replace faulty components following service manuals and manufacturer specifications. Test repairs to ensure functionality and safety. Document all repairs and parts used on service orders. Customer Service Interact with customers in a professional and courteous manner, explaining technical issues clearly. Provide accurate estimates and timelines for repairs. Keep customers updated on service progress and address any concerns promptly. Technical Skills and Knowledge Strong understanding of automotive systems, including operation, diagnosis, and repair. Stay up to date on new technologies and repair procedures through training and certifications. Perform a wide range of repairs from basic maintenance to complex engine or transmission overhauls. Proficient in using diagnostic tools and automotive repair equipment. Maintain a clean and organized work area, adhering to safety protocols. Additional Responsibilities May perform test drives to evaluate vehicle performance and diagnose issues. May research technical information and consult with colleagues or service manuals to solve complex problems. May recommend preventative maintenance services to customers. Contribute to a positive and efficient work environment within the service department. Other duties as assigned. Qualifications Veterans encouraged to apply. High “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Completion of an automotive technician training program or equivalent experience preferred. Automotive Service Excellence (ASE) certifications is a strong plus. 2-3 years of experience as a Service Technician or related automotive repair experience. Strong understanding of automotive systems, diagnostics, and repair procedures. Excellent problem-solving and critical thinking skills. Manual dexterity and ability to perform physical tasks such as lifting, bending, reaching. Good communication and interpersonal skills to interact effectively with customers. Ability to work independently and as part of a team in a fast-paced environment. Valid driver's license with a clean driving record. Benefits Career Path – learn and grow into different roles and take on new leadership responsibilities. Positive Culture – supportive and collaborative team. Growth Opportunities – continued personal and professional growth. Competitive Compensation – competitive salary and comprehensive benefits package. Equal Opportunity Employer – we value diversity and inclusion. #J-18808-Ljbffr Mercedesbenzofmarin