CX Visionary Leader — Senior VP
PHM
PHM is seeking a Senior Vice President, Customer Experience to lead the CX capability, shaping how insights, strategy, and customer understanding drive growth across the agency and client portfolio. Reporting to executive leadership, the role sets the vision for the discipline and builds high-performing teams to deliver measurable business impact. The role spans leadership, strategic and people development, and business growth, partnering with cross-functional leaders to ensure client #J-18808-Ljbffr PHM
- Publicis Groupe in New York is seeking a Senior Vice President, Customer Experience (CX) to shape the CX capability across the agency and client portfolio... ..., collaborate with senior clients and internal leaders, and drive growth by advancing CX capabilities and innovative...Senior
- Away is seeking a Senior Manager, Customer Experience & Retention to lead the CX team in NYC and translate customer sentiment into high-impact retention strategies across the journey. You will bridge data and creative execution while scaling signature programs like Surprise...Senior
- Catbird is seeking an Associate Director of Customer Experience to own the full CX function, from high-touch engagement to the operational backbone of repairs and returns. This hands-on leader will sit with a customer on delicate issues in the morning and optimize...SeniorDay shift
- WSP is seeking a Regional Commercial Director – Transportation to provide leadership across a regional portfolio, shaping pricing, governance, and risk management. The role reports to the Business Line Commercial Director – Transportation and collaborates with regional...SeniorWork at office
- JPMorgan Chase & Co. in New York seeks a Client Experience Senior Associate within Affluent Banking to lead CX processes for the affluent client segment and advocate for an optimal client experience. You will partner with Product Owners, Branches, and Operations to translate...Senior
- Cognito is looking for a Senior Vice President in New York to lead multiple teams and drive strategic growth within the practice area. You'll be responsible for P&L accountability, client management, and mentoring staff. This role involves overseeing business development...Senior
- BNY Mellon is seeking a Senior Vice President, Corporate Communications to lead our Global Communications team in New York. You will shape and execute an integrated communications strategy that sharpens our commercial narrative and industry position. You will elevate senior...Senior
- ...ensuring collaboration and client value from strategy through production. You will be a strategic business partner and a seasoned leader, comfortable with ambiguity, and able to translate complex challenges into clarity while growing the client relationship and the #J...Senior
- BNY is seeking a Senior Vice President, Group Delivery Lead to join its AI Hub in New York, NY or Pittsburgh, PA. You will oversee the planning and execution of enterprise AI/ML initiatives, aligning resources and roadmaps to accelerate the transformation. This role requires...Senior
- Everest Insurance Company in New York seeks a strategic leader to head Everest Underwriting Partners, overseeing delegated authority programs with over $500 million gross written premium, and driving profitable growth across portfolios. The role requires deep P&C insurance...Senior
$170k
A talent acquisition firm is seeking a Senior Vice President of Mortgage Lending in Houston, TX, responsible for managing the mortgage lending team and expanding its footprint. The role requires extensive experience in the mortgage industry, exceptional leadership skills...Senior- ...commercial strategy, and build a high-impact sales and partnerships function in a fast-scaling media business. You will work with CMOs and senior brand leadership to expand revenue, implement pricing discipline, governance, and diversification, and guide cross-functional teams...SeniorWork at office
$145k - $175k
A global financial services firm is looking for a Vice President in Compliance to join its team in New York. This role requires at least 5 years of relevant experience and a Bachelor's degree, with strong skills in AML and KYC processes. You will serve as a point of escalation...Senior- BNY Mellon is seeking a Senior Vice President, Commercial Real Estate Review Appraiser to join the Real Estate Credit Risk team in New York City or Pittsburgh, PA. You will oversee the appraisal review pipeline, evaluate complex third‑party reports, and ensure alignment...Senior
- Citi London is seeking a Digital Senior Product Manager to define CitiManager platform vision and deliver AI-enabled data experiences for clients. You will lead cross-functional teams across Engineering, Design, Data, and Customer Service, shaping product delivery, client...Senior
$180.22k - $299.64k
..., advantage follows. Go deeper. Be found.OverviewThe Senior Vice President, Customer Experience (CX) leads the Customer Experience capability, shaping how... ...performing teams, and partners with cross-functional leaders to ensure every engagement is grounded in meaningful...SeniorTemporary workFreelanceFlexible hours- PIMCO Ltd. - Pacific Investment Management Company, based in New York, seeks a Senior Vice President to lead Legal and Compliance for PI's broker‑dealer operations. You will shape the compliance framework and supervise FINRA‑related activities to support distribution of...Senior
- A global sports organization is seeking a VP of Product to lead the evolution of the Direct-to-Consumer ecosystem. This role involves setting the vision for digital fan engagement and defining a clear product development framework. The ideal candidate will have over 12...
- DoorDash is seeking a Safety Strategy & Operations leader to join the Safety Customer Experience team in New York. You will collaborate with... ..., translate them into structured workflows, and drive data‑driven decisions to improve the safety CX. #J-18808-Ljbffr DoorDashSenior
- SCOR in the United States is seeking a lead facultative property underwriter to shape and grow the regional book of profitable business across the US. You will originate and maintain cedant/broker relationships, negotiate terms, and partner with analytics teams to assess...Senior
- ...outcomesPartner with commercial, product, client, and functional leaders to identify priority data needs that improve client insight,... ...Communicate progress, risks, tradeoffs, and value delivered to senior stakeholders.To be successful in this role, we’re seeking the following...SeniorWork experience placementWork at officeWorldwideFlexible hours
- ComPsych Corporation in the United States seeks a dynamic Senior Telecom Engineer specializing in Genesys Cloud CX and Workforce Management to deploy, optimize, and maintain contact center solutions. The role requires 7+ years of telecom engineering and 3+ years of hands...Senior
- Senior Vice President & Team Leader, Cyber Solutions Join to apply for the Senior Vice President & Team Leader, Cyber Solutions role at Aon. This is a hybrid role with the flexibility to work both virtually and from our New York, NY office. Aon is in the business of better...SeniorFull timeTemporary workPart timeWork at officeLocal area
$180.22k - $299.64k
...Senior Vice President, Strategy Publicis Media harnesses the power of modern media... ...The SVP, Strategy will also serve as a visionary leader and trusted advisor, driving integrated... ...strategy team (brand, comms, media, digital, CX, data strategy). Foster a...SeniorWorldwideFlexible hoursShift work- Publicis Groupe seeks an outstanding Senior Vice President of Customer Experience to shape insights... ...executive leadership, this role defines the CX vision, builds high‑performing teams, and partners with cross-functional leaders to translate insights into measurable...Senior
$176.72k - $265.08k
...network.We are looking for an AI Adoption & Commercialization Senior Lead to own the vision, strategy, and measurable outcomes of AI... ...duplicative effort across the organization. Educate local teams, leaders and country heads and prepare them for regulatory...SeniorFull timeLocal area$160k - $240k
About the RoleiCapital is seeking a Vice President or Senior Vice President to lead Pricing Strategy and support one of iCapital's most important strategic functions. This role sits at the center of key business decisions, partnering closely with senior executive leadership...SeniorFull timeWork at officeRemote work- VP, Sr Lead Strategy & TransformationNuveen is seeking an experienced VP, Sr Lead of Strategy and Transformation that will be a part... ...___________________Company OverviewNuveen is a global investment leader, managing public and private assets for clients around the world...SeniorFull timeWork at officeShift work
$192k - $288k
...ProfessionalCompany: CitiData Science and Artificial Intelligence Group Manager (Senior Vice President)About the RoleWe are looking for a seasoned, technically deep, and strategically minded leader to drive one of the most impactful analytics functions within our US...SeniorFull timeWork at office$130k - $150k
A leading educational institution in Staten Island seeks a President to provide visionary leadership and ensure the academic and spiritual vitality of the school community. The ideal candidate will have a strong commitment to Catholic education, leadership experience in...
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