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Senior VP, Customer Experience — Strategic CX Leader

Publicis Groupe

Publicis Groupe in New York is seeking a Senior Vice President, Customer Experience (CX) to shape the CX capability across the agency and client portfolio. Reporting to executive leadership, you will set the vision for the discipline, build high-performing teams, and translate customer insights into measurable business impact. You will lead strategic initiatives, collaborate with senior clients and internal leaders, and drive growth by advancing CX capabilities and innovative approaches in a #J-18808-Ljbffr Publicis Groupe

Vacancy posted 2 days ago
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