Bag-in-Box Account Manager (West Region) (Phoenix)

ABOUT US

Founded in 1947 and proudly family-owned, General Films is a leading manufacturer of custom flexible packaging solutions based in Covington, Ohio. We specialize in high-performance poly films and Bag-in-Box systems that serve the food, dairy, industrial, and automotive markets. Our commitment to quality, innovation, and customer satisfaction has made us a trusted partner for decades.

At General Films, we believe in doing business with honesty, passion, and respect. Our team-driven culture fosters accountability and continuous improvement, and we take pride in delivering products that meet exact specifications. Join us and be part of a company where tradition meets forward-thinking, and where your contributions truly make a difference. A career with General Films provides training and growth opportunities, great benefits, including profit sharing, insurance, 401(k) with a company match and paid time off. For more information, please visit

POSITION OVERVIEW

The Bag-in-Box Account Manager (West Region) plays a pivotal role in driving the growth and success of our Bag-in-Box product line. This dynamic position is focused on expanding market share, increasing sales volume, and championing the quality and unique advantages of our offerings. The ideal candidate will foster strong, professional relationships with both existing and prospective customers, delivering exceptional service and strategic support.

In this role, the Bag-in-Box Account Manager will gain detailed expertise in the General Films Bag-in-Box system, including our specialized bags, filling equipment, and customizable solutions.

Residing Location:

• Phoenix, AZ (Preferred)
• Boise, ID (Preferred)
• Las Vegas, NV (Preferred)
• Salt Lake City, UT (Preferred)

Territory:

• Arizona
• Idaho
• Nevada
• Utah
• Washington
• Oregon
• California

The Bag-in-Box Account Manager (West Region) reports directly to the General Manager of the Bag-in-Box division.

WHAT YOU WILL DO

Strategic Sales & Market Development

• Develop and execute a comprehensive sales strategy to grow the Bag-in-Box business across assigned territories.
• Achieve a minimum year-over-year sales increase of $500,000 within the Bag-in-Box product line.
• Build and maintain a pipeline of opportunities, converting leads into long-term partnerships.
• Identify high-potential market segments and target accounts to maximize growth and profitability.

Capability Leadership & Market Intelligence

• Lead initiatives tied to Bag-in-Box capabilities, including bags, filling equipment, and customizable solutions.
• Complete strategic actions and growth plans.
• Conduct market research to understand the competitive landscape, addressable market size, and key players.
• Track and update opportunities regularly to ensure alignment with business goals.
• Complete actions through New Business Opportunity (NBO) sheets for target tracking.

Technical Proficiency & Collaboration

• Become technically fluent in the Bag-in-Box system and its components to support customer needs effectively.
• Collaborate with management to develop demand forecasts and demand plans.
• Identify capacity gaps and lead targeted campaigns to address and resolve them.

Customer Engagement & Commercial Excellence

• Engage with customers to ensure satisfaction and alignment with organizational objectives.
• Represent General Films at industry events, exhibitions, and customer meetings to promote the Bag-in-Box brand.
• Keep leadership informed of market developments, customer feedback, and new business.

Planning, Reporting & Systems Management

• Analyze customer sales cycles to avoid scheduling conflicts.
• Maintain accurate records, including:

1. Meeting notes
2. Opportunity tracking
3. Lead and quote follow-up
4. Market intelligence

Strategic Contribution & Cross-Functional Collaboration

• Participate in Sales & Operations Planning (S&OP) reviews and commercial initiatives.
• Contribute to portfolio management efforts to improve profit margins through regular product reviews.

EDUCATION QUALIFICATIONS

• Bachelor’s Degree in Business, Marketing, or a related field (Preferred)
• Associate’s Degree in Business, Marketing, or a related field (Required)

EXPERIENCE QUALIFICATIONS

• Experience in business-to-business sales, with a track record of increasing revenue (Required)
• Experience with Bag-in-Box and knowledge of packaging (Preferred)
• Experience in the dairy industry (Preferred)

TRAVEL REQUIREMENTS

• 20% – 40%

KNOWLEDGE & SKILLS THAT ENABLE SUCCESS

• Communication
• Effective Presentations
• Managing Multiple Priorities
• Flexibility & Adaptability
• Computer Knowledge
• Problem Solving

PHYSICAL DEMANDS

• Ability to stand and walk for extended periods during customer interactions or onsite visits
• Ability to sit for prolonged periods when working at a computer or driving to client locations
• Ability to lift, carry, and transport product samples, work materials, or equipment up to 45 lbs.
• Manual dexterity to operate computers, mobile devices, and related equipment.
• Must be able to move throughout the plant for extended periods
• Must be able to communicate and exchange information clearly and effectively with others.

WORKING CONDITIONS

• The physical demands listed reflect what’s required to perform this job’s essential functions. Reasonable accommodation may be provided for individuals with disabilities.
• Work is performed in a remote/home office environment with regular use of computers, phones, and virtual communication tools.
• Must have a dedicated workspace free from excessive noise, interruptions, or safety hazards.
• Requires occasional travel for meetings, training, or customer visits depending on business needs.

COMPENSATION

• Base Salary – (Commensurate with experience, qualifications, education, etc)
• Commissions
• Bonus program
• Car allowance

WHAT WE OFFER

• Opportunity to work in a growing company
• Comprehensive benefit package
• Referral bonuses
• Paid Time Off (PTO)
• 100% Paid Short-Term Disability
• 401(k) with company match
• Profit Sharing
• And more!

ADDITIONAL REQUIREMENTS

• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Candidates offered employment may be required to submit to a pre-employment background check and pre-employment drug screen.
• Candidates must be able to provide proof of eligibility to work in the United States through E-Verify

We are dedicated to maintaining a diverse and inclusive workplace and take pride in being an equal opportunity employer. We evaluate all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, hair type, age, protected veteran status, or disability.

Please be advised that candidate submissions from recruiters, employment agencies, or other third parties are only accepted through our authorized channels. We do not compensate for unsolicited resumes or presentations.