Personal Lines Customer Service Manager

Job Description

Job Description

Join Our Team at Associated Insurance Agencies – Celebrating 100 Years of Excellence!

At Associated Insurance Agencies, we're proud to be celebrating a century of delivering superior, cost-effective insurance solutions tailored to meet the ever-evolving needs of our clients. We’ve built long-standing partnerships with leading insurance carriers and fostered a supportive culture where our employees grow both professionally and personally—all while enjoying financial stability.

Now, we’re excited to get to know you .

We’re seeking an energetic, self-motivated Personal Lines Account Manager to join our team in Westerville, Ohio . If you enjoy helping people, take pride in your attention to detail, and thrive in a collaborative environment, we’d love to hear from you.

What You’ll Do:

• Provide excellent service by responding to customer inquiries via phone and email

• Quote and write personal lines policies

• Assist clients with policy changes and updates

• Support customers during the claims process

• Process payments and documentation accurately

Note: An active Ohio Property & Casualty license is required for this position.

What We’re Looking For:

• Strong sense of accountability and client focus
  
  
• Ability to adapt in a fast-paced environment

• Attention to detail and a proactive mindset

• A coachable , team-oriented attitude with a positive outlook

Why Work With Us?

• Family-oriented, close-knit team culture

• Competitive benefits including company paid health insurance
• Vision & Dental insurance
• Bonus opportunities
• Earn paid time off after 90 days
• 37.5 hour work week with full one-hour lunches-work life balance is real!
• Opportunity to make a meaningful impact

• Friendly and supportive colleagues

• Long-term stability in a respected, 100-year-old company

If you're ready to bring your passion for service and insurance expertise to a company that values your growth and contributions, send us your resume today!