Customer Care SME: Remote Diagnostics & Product Feedback
Custom Truck One Source
- Remote job
Custom Truck One Source in Kansas City seeks a Subject Matter Expert (SME) to serve as a primary technical escalation resource for service operations and customers. The role entails providing remote diagnostic guidance, developing training programs, and collaborating with engineering on product feedback. The position requires advanced technical knowledge and 10+ years of relevant experience in heavy equipment or related industries. This office-based role may involve occasional travel to customer sites. #J-18808-Ljbffr Custom Truck One Source
- Custom Truck One Source is seeking a Product Matter Expert for Load King Customer Care in Kansas City, MO. This role involves providing technical escalation support and consultation for service operations, collaborating closely with engineering and cross-functional teams...Remote jobWork at office
$90k
Load King Customer Care - Product Matter Expert. Job Description Department: Engineering Reports... ...in an office-based capacity, the SME provides remote diagnostic guidance, owns the Voice of... ...planning, technical documentation feedback, and training development. Collaborate...Remote workWork at officeLocal area- ...minimally invasive care, our technologies—like... ...of Position:The Product Manager, Diagnostics - Global Services will... ...and efficiently, both remotely and on premise.This... ...Product Support, Digital Customer Support, Global... ...roadmaps based on user feedback, emerging customer...Remote workTemporary workLocal areaWorldwideFlexible hours
$95k - $120k
...and Medium Enterprise customers and the primary responsibility... ...for gathering customer feedback, details, and use cases... ...internal organization/Product Manger as data points... ...and upsell rate of SME customers, and their overall... ..., trade shows, etc.#remote************************...Remote workFull time$80k - $110k
...patients. Baxter's products and therapies are found... ...your confidence. Our customers trust you and appreciate... .... The insights and feedback you share with your team... ...your goals. Bardy Diagnostics, Inc. ("BardyDx") is an... ...in digital health and remote patient monitoring,...Remote workTemporary workWork at officeLocal areaWorldwideWork visaFlexible hoursNight shift- ...Senior Product Support Engineer At Nautilus, we... ...instrumentation onsite and in customer environments. This... ...documentation and feedback into design, manufacturing... ...Provide on-site and remote technical support Represent... ..., and software diagnostics ~ Ability to read &...Remote work
- Company DescriptionLGC Clinical Diagnostics, part of the LGC Group, has... ...research to accelerated product development and, ultimately,... ...portfolio of premium catalogue and custom-developed diagnostic quality... ....comJob DescriptionThis is a remote home-based position with expected...Remote workWork from home
- The Product & Customer Marketing Manager plays a critical role in shaping how... ...subject matter expert (SME), training marketing colleagues... ...webinars, and events) that build feedback loops, customer engagement,... ...is a plus. ~ Remote position, must reside in United...Remote workFull time
- ...Description LGC Clinical Diagnostics, part of the LGC Group, has more... ...research to accelerated product development and, ultimately,... ...portfolio of premium catalogue and custom-developed diagnostic quality... ...Job Description This is a remote home-based position. Any US...Remote jobFull timeWork from home
- ...Role We are hiring a Product Support Specialist... ...will respond to customer inquiries (from... ...process and contribute feedback to improve the... ...Denver, CO (hybrid or remote). We offer a... ...instructions and using diagnostic tools (like... ...Patience – You genuinely care about helping...Remote workFull timeFlexible hours
$155.2k - $232.8k
...semiconductor value chain helps our customers solve their most... ...Manager, Technical Product Support is a global leadership... ...and rapid learning‑cycle feedback to Onto Innovation’s... ...including training strategy, diagnostics, spares planning, and remote support capabilities.Drive...Remote workPermanent employmentFull time$229k - $369.6k
...challengeAdobe’s Creativity & Productivity Enterprise team is looking... ...sourcing and closing of new customers, and for the end-to-end management... ...) to provide customer feedback and drive revenue opportunities... ....SummaryLocation: San Jose; Remote Washington; Remote Texas;...Remote workFull timeTemporary workLocal areaWorldwide- ...Strategic Accounts Machine Product Support Specialist, 15th... ..., combining excellent customer service skills with... ...troubleshooting customer care. The ideal candidate is... ...required timelines Provide remote troubleshooting support using Hitachi diagnostic software Deliver training...Remote jobWork at office
$78k - $156k
...with leading businesses and products in diagnostics, medical devices,... ...that matters, grow, learn, care for yourself and your family... ...The Account Executive works remotely for our Core Diagnostics Division... ...opportunities, partnering with customer decision-makers to enhance...Remote workWorldwide- ...the performance). This is a non-remote, in-office position situated in... ...for pilot programs for new Lotlinx products. Technical Solution Selling:... ...inventory turnover. Strategic Feedback Loop: Act as a liaison between the customer and our Product and Go-to-Market...Remote workFull timeWork at officeWork visaFlexible hours
$17 per hour
Our Company Steele Rubber Products is an industry leader in manufacturing... ...products and extraordinary customer care. What You’ll Handle As a... ...updates, and share customer feedback internally Required... ...be office-based, hybrid, or remote depending on business needs,...Remote workHourly payFull timeWork at officeMonday to FridayFlexible hoursShift work$65k
...largest independent providers of diagnostic imaging equipment sales,... ...OEM service programs. The MXR product portfolio is diverse in options... ...supplies. This role is fully remote (Boston, MA) with ~50–60%... ...include maintaining the current customer base; identifying upsell/...Remote jobFull timeMonday to FridayFlexible hoursShift workAfternoon shift$25 - $45 per hour
...experience is required and there are no upfront costs. As an independent contractor, you will participate in product testing for national and international brands, provide real-time feedback, and possibly use mobile tech to capture insights, while keeping #J-18808-Ljbffr MercorRemote jobHourly payFor contractorsWork from home$150k - $175k
Location: United States (Remote) Department: Product ABOUT THIS TEAM The B... ...to help our employer customers find the right talent... ...WHAT YOU’LL DO Apply SME knowledge of B2B... ...from data, customer feedback, user research, and market... ...(health, dependent care) Internet and home...Remote workFull timeTemporary workWork from homeWorldwideHome officeFlexible hours- ...combination of the BD Biosciences and Diagnostic Solutions business with... ...,000 colleagues partner with customers to turn scientific challenges... ...of our billions of MedTech products per year—to look at the... ...flexibility and work-life balance. Remote or field-based positions will...Remote workFull timeWork at officeWorldwide
- ...combination of the BD Biosciences and Diagnostic Solutions business with... ...,000 colleagues partner with customers to turn scientific challenges... ...of our billions of MedTech products per year—to look at the... ...flexibility and work-life balance. Remote or field-based positions will...Remote workFull timeContract workWorldwide
- ...to‑one ideas into real products, and you “get stuff done... ...About the team The SME & Growth Business team... ...the success of our SME customers. What you’ll do... ...engines. This role is Remote in the US. Responsibilities... ...and provide structured feedback based on deal quality,...Remote jobFull timeWorldwide
- ...Advanced Services Engineer - SME Who we are We... ...Expert (SME) gets our customers to a point where they... ...realize value from the products that they purchased. By... ...use cases through both remote and on-site work. As an... ...; solicits customer feedback to improve service....Remote work
$100k - $115k
...Account Manager, Nutritional Products, Pharma \u2013 Remote, US\n\nLocation: Remote,... ...of pharmaceutical customers, driving sales performance... ...insights\u2014including customer feedback, competitive actions, and... ...retirement savings plan, health care coverage, paid time off,...Remote workHourly payFull time$140k - $145k
...is looking for an experienced Product Manager/Account Manager! Full-time employee - Remote Salary: $140,000 - $145,000... ...alignment with business goals and customer needs. This will be... ...various teams, translating customer feedback and market insights into actionable...Remote jobFull timeWork experience placementFlexible hours$78k - $156k
...healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and... ...JOB DESCRIPTION:Position OverviewThe Customer Care Sr. Product Manager- Epic partners with... ...work completed by the squad, provide feedback, and accept work, as applicable....Full timePart timeWork at officeWork visaShift work- Abbott Laboratories is seeking an Account Executive to cover AZ/NM/S. NV and El Paso, TX, focusing on point-of-care diagnostics. You will manage Cardiometabolic product portfolios, build relationships with physician offices, hospitals, and IDNs, and collaborate with...Remote job
$1,500 per month
...Media Production Specialist Clearance Level: Must... ..., process and end user SME's to validate content development... ...teams as needed for feedback Maintains training... ...Training or customer demonstration experience... ...this benefit must work remote 2 days a week or more to...Remote workFull timeWork experience placementInterim roleWork at officeWork from homeFlexible hours2 days per week$50k - $130k
...Position Purpose:The Sr. Product Support Specialist is... ...Subject Matter Expert (SME) capacity, and identifying... ...via phone, tickets and remote support (desk-side as... ...to resolve escalated customer issues40% Delivery & Execution... ...responsibilityApplies diagnostic utilities to aid in...Remote workFull timeFor contractorsWork experience placementWork at officeShift workNight shiftWeekend work$150k - $170k
...office, Monday and Friday remote. Additionally, this... ...suite of financial products. We are seeking a talented... ...meet the needs of our customers while driving business... ...based on customer feedback, data, business impact... ...a company that truly cares about its people and its...Remote workTemporary workWork at officeMonday to Friday
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