HR Delivery & Execution Communications Consultant

Job Summary Executes strategic communications and content initiatives to support HR and business priorities, combining hands‑on content development with enablement of a federated creator network. Collaborates with business leaders and HR partners to deliver integrated messaging, optimize content for digital and AI‑ready formats, and enhance employee experience and communication effectiveness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Aligns messaging, channel strategy, and content priorities to achieve HR service delivery model transformation objectives and teammate experiences. Develops, edits, and publishes integrated communications across channels, including targeted campaigns and leadership messaging, ensuring alignment with brand, tone, and compliance requirements. Operates within a hybrid content model by directly creating and publishing critical content needs, while enabling and governing a federated network of content contributors and coordinating with corporate communications. Drives the migration and optimization of HR content into AI‑ready formats, including structuring content for improved search, reuse, and digital experience across platforms. Uses data, analytics, and AI‑enabled tools to measure effectiveness, improve content performance, and streamline communications processes at scale.

QUALIFICATIONS

Required Qualifications Bachelor’s degree or equivalent experience 7+ years progressive HR experience Advanced knowledge of HR execution and delivery models Preferred Qualifications 10+ years of relevant communications experience or equivalent advanced educational training. Proven experience in creating internal/external communications strategy. Strong interpersonal and relationship‑building skills. Ability to manage complex stakeholder environments and federated content development, influence others, and meet tight deadlines. Excellent storytelling, writing, and content development skills. Ability to exercise independent judgement in daily decision making. Experience using data and analytics to drive decisions. Proficient in digital platforms, AI tools, and basic media formats. Benefits All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. Equal Opportunity Employment Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. #J-18808-Ljbffr Fayette Chamber of Commerce