Senior Director / Head of Performance Marketing

Senior Director / Head of Performance Marketing Thuma | Posted Feb 16 Apply Full-time Unknown Thuma is seeking an analytically driven Senior Director or Head of Performance Marketing to accelerate growth as we expand product categories and continue to scale rapidly. This leader will elevate paid media, lifecycle, marketing analytics, and experimentation capabilities to unlock sustainable new customer and retention growth. Thuma’s Headquarters is based in the historic Presidio neighborhood of San Francisco. The role involves three days in the office each week and occasional additional days as needed. In recognition of the personal and professional benefits that team members gain from time spent together in person, we organize a range of events throughout each year designed to bring our entire team together! Key Responsibilities Customer Acquisition and Retention Build a scalable growth framework aligned with product expansion and long-term business goals Own performance and lifecycle marketing across acquisition and retention channels including paid social, paid search, organic search and email Establish a rigorous, test-driven culture to constantly evaluate and improve creative, channel structure, landing experiences, and lifecycle programs Paid Media Optimization Lead strategy and optimization across Meta, Google, emerging platforms, SEO/AEO, etc. with deep knowledge of auction mechanics, bidding, creative formats, and audience design Integrate creative testing into channel optimization, including messaging, format performance, and creative analysis Drive continuous experimentation across ads, audience approaches, landing pages, etc. to improve ROAS, CAC, conversion rate, and overall marketing efficiency Partner with analytics to lead channel measurement including MMM, incrementality testing, site analytics, attribution insights, cohort analysis, and full-funnel reporting with the ultimate output being more efficient media buying Deliver clear reporting linking media and lifecycle investment to business outcomes Lifecycle and Retention Build segmentation, journey design, and testing frameworks that increase engagement, repeat purchase rate, and LTV, while elevating customer communication and carrying hospitality values through all touchpoints. Ensure acquisition and lifecycle strategies work cohesively to drive profitable customer growth Collaborate with brand and creative teams to optimize feedback loop including through effective reporting to drive continuous improvement in performance Leadership, Collaboration & Cross-Functional Alignment Partner with Ecommerce, Brand, Merchandising, and CX to align marketing plans with product launches, site enhancements, and customer insights Work closely with Data and Engineering on tracking, experimentation tools, and analytics capabilities Build, lead, and mentor high-performing growth and lifecycle marketing teams, fostering a culture of accountability, innovation, and continuous optimization to drive scalable, measurable business impact Act as a collaborative member of the executive team, providing clear marketing insights and partnership to support company-wide priorities and decision-making This Might Describe You 7–10+ years of performance marketing experience in DTC eCommerce with deep expertise in Meta, Google, email. Strong experience driving both acquisition and lifecycle/retention growth Expert in incrementality, creative analytics, attribution, and conversion optimization Highly analytical with fluency in GA4, Looker, and other data tools Proven track record driving growth without reliance on discounting At least 5 years of experience leading high-performing teams and elevating marketing maturity What Success Looks Like Improved CAC efficiency, stronger new customer growth, and higher retention Clear breakthroughs in creative performance, channel optimization, and measurement A unified, test-driven marketing engine that scales with Thuma’s product and brand expansion Why Join Us Equity/401k: Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributions Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions Extras: 12 weeks of paid parental leave and company sponsored membership at One Medical Dream Setup: Apple Laptop, Airpod Pros, Magic Mouse, Magic Keyboard Flex Time: Run errands as needed, just get your stuff done Flexible PTO: We believe healthy, happy, relaxed people do better work Hybrid: Flexibility to work between your home and our office with everything you need to be successful in both Employee Discount: We provide an employee discount of 40% off all Thuma products Cell Phone Stipend: $100 per month to recognize that you will use your cell phone for work related things Commute Reimbursement: Up to $150 per month for your commute to our office Room Upgrade: A complimentary product credit when you start, worth up to $2,000 About Thuma Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality. We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn. Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always. Thuma provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Thuma factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Thuma leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Thuma reserves the right to modify this information at any time, subject to applicable law. #J-18808-Ljbffr SupportFinity™