Healthcare Administrative Office Manager

Job Description

Job Description

Overview

We are seeking a highly skilled and dynamic Medical Administrative Office Manager to oversee the daily operations of our healthcare administrative building related to a busy orthopaedic practice. This pivotal role requires a professional with extensive experience in medical office management, healthcare practice administration, and team supervision. The ideal candidate will possess a comprehensive understanding of schedule navigation, authorizations and benefits, as well as some medical billing, compliance regulations, electronic health records (EHR/EHR systems), and healthcare management principles. As the Medical Administrative Office Manager, you will ensure the smooth functioning of administrative processes, uphold high standards of patient care support, and lead a dedicated team to achieve operational excellence.

Responsibilities

• Oversee all administrative functions within the medical practice administrative building, including patient scheduling, authorizations/benefits, and medical billing.
• Manage fiscal responsibilities such as budgeting, financial management, and medical billing to ensure financial stability and compliance with healthcare regulations.
• Supervise healthcare staff including schedulers, billers, and authorization/benefits support staff.
• Ensure adherence to HIPAA privacy standards, JCAHO accreditation requirements, and other health regulation policies to maintain compliance and quality assurance.
• Utilize EMR/EHR systems such as Nextgen/HealthFusion, or similar application for accurate patient record management and documentation.
• Utilize Availity and similar portals for patient authorizations and benefits management.
• Coordinate with clinical teams to optimize patient flow, manage utilization review processes, and support orthopaedic practice operations as needed.
• Work in tandem with Human Resources and Practice Operations Manager on staff training, performance evaluations, and conflict resolution to promote professional development.
• Maintain excellent customer service standards by addressing patient inquiries promptly and ensuring a positive experience within the practice.
• Monitor administrative operations for efficiency and facility expectations.

Experience

• Proven experience in medical office management or healthcare practice administration with a strong background in managing teams within clinical/administrative settings.
• Extensive knowledge of medical terminology, medical records management, and electronic health records (EHR/EHR systems).
• Demonstrated expertise in fiscal management including budgeting, financial reporting, and medical billing processes.
• Familiarity with healthcare management software such as eClinicals, NextGen, etc; proficiency in Microsoft Office Suite is essential.
• Prior supervisory experience overseeing administrative staff in a healthcare setting is required.
• In-depth understanding of health regulation policies including HIPAA compliance and JCAHO standards.
• Experience working within orthopaedic or neurology environments is highly desirable; knowledge of managed care and utilization management is advantageous.

Join us in leading a dedicated team committed to delivering exceptional healthcare services through effective administrative leadership and operational excellence!

The Comprehensive Spine Center at Spine Institute of Central Florida provides a full scope of Spinal services. We specialize in the entire spectrum of non-surgical and surgical care of the spine. For your convenience, all services are available under one roof; including very effective and highly sophisticated spinal evaluation and treatment programs, diagnostic imaging, interventional pain management, spine specialized rehabilitation and therapy programs specially designed for specific spinal conditions and injuries to ensure maximal results.

Company Description

The Comprehensive Spine Center at Spine Institute of Central Florida provides a full scope of Spinal services. We specialize in the entire spectrum of non-surgical and surgical care of the spine. For your convenience, all services are available under one roof; including very effective and highly sophisticated spinal evaluation and treatment programs, diagnostic imaging, interventional pain management, spine specialized rehabilitation and therapy programs specially designed for specific spinal conditions and injuries to ensure maximal results.