Dental Office Front Desk/Insurance & Financial Coordinator

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Liv Endodontics – Livingston, NJ
Hiring Immediately

Liv Endodontics, a specialty endodontic practice in Livingston, NJ, is seeking an experienced Dental Front Desk / Insurance & Financial Coordinator to join our team. We are looking for a dependable, detail-oriented professional who can confidently manage both front desk operations and insurance/financial responsibilities in a fast-paced dental environment.

Position Overview

This role is the first point of contact for our patients and plays a critical role in ensuring smooth daily operations, excellent patient experience, and accurate insurance and financial processing.

General Front Desk Duties

• Greet patients professionally and provide exceptional customer service

• Answer multi-line phones, schedule and confirm appointments

• Manage patient check-in and check-out

• Maintain accurate and up-to-date patient records

• Communicate effectively with doctors, assistants, and patients

• Handle incoming referrals and coordinate appointments with referring offices

• Maintain an organized and efficient front office workflow

Insurance & Financial Duties

• Verify dental insurance benefits and eligibility

• Explain treatment plans, insurance coverage, and patient financial responsibility

• Collect co-pays, deductibles, and payments at time of service

• Submit insurance claims and follow up on unpaid or denied claims

• Post insurance payments and patient payments accurately

• Communicate with insurance companies regarding claims, pre-authorizations, and appeals

• Ensure accuracy and compliance with billing and financial procedures

Qualifications

• Minimum of 3 years of dental office experience (required)
  
  
• Strong knowledge of dental insurance, billing, and financial coordination

• Excellent communication and customer service skills

• Highly organized, detail-oriented, and reliable

• Ability to multitask and work efficiently in a busy specialty practice

• Professional demeanor and team-oriented attitude

What We Offer

• Competitive pay based on experience

• Stable, professional work environment

• Supportive team and leadership

• Opportunity to grow within a specialty practice