Workplace Exp Coordinator

Job Description

Job Description

We are looking for a Workplace Exp Coordinator to support daily front desk and workplace services for a busy office in San Francisco, CA. This is a Contract position focused on creating a welcoming, organized, and responsive environment for employees, guests, and vendors. The person in this role will help manage office operations, coordinate onsite activities, and address service requests with professionalism and attention to detail.

Responsibilities:

• Welcome employees, visitors, and service partners while providing courteous front desk support and timely assistance.

• Coordinate workplace services such as mail handling, office supply distribution, and onboarding setup to keep daily operations running smoothly.

• Schedule and support onsite meetings and events by arranging space, preparing rooms, organizing materials, and assisting with setup and breakdown.

• Receive and resolve routine questions, concerns, and service issues from building occupants and guests with a customer-focused approach.

• Submit, monitor, and follow up on janitorial and maintenance requests to ensure the workplace remains clean, safe, and functional.

• Work closely with external vendors to confirm services, track deliverables, and support the needs of the office environment.

• Follow site-specific safety, security, and emergency procedures and escalate issues to the appropriate contacts when needed.

• Assist with general office upkeep, including straightening shared spaces, resetting seating areas, and wiping down common surfaces as necessary.

• High school diploma or equivalent with up to 2 years of related experience in office support, hospitality, or workplace services.
• Ability to follow established procedures and complete routine tasks accurately in a structured environment.
• Clear verbal and written communication skills for interacting with employees, guests, vendors, and internal teams.
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Strong organizational skills with the ability to manage multiple requests and priorities throughout the day.
• Detail-oriented customer service skills with a calm and solution-oriented approach to handling concerns or complaints.
• Basic understanding of workplace safety and security practices in an office setting.