Senior Manager - Support and Delivery / Projects

Expert Technology Services

Job Summary Senior Manager: Support & Delivery / Projects

- Lead and manage technology support operations, ensuring efficient and effective service delivery.
- Oversee and drive successful delivery of technology projects and strategic initiatives.
- Ensure organizational discipline through strong prioritization, organization, and operational management.
- Proactively identify, address, and resolve issues to meet business commitments.
- Communicate clearly and effectively with executives, stakeholders, and technical teams.
- Identify and implement opportunities to improve and scale support and delivery processes, leveraging automation and AI.
- Operate as a hands-on leader, comfortable working with limited direction and making independent decisions.
- Occasionally provide support during weekends to maintain seamless 24/7 operations (majority of after-hours coverage handled by on-call teams).
- Work onsite in Miami, FL, four days per week.
- Mentor and manage support/delivery teams to foster a high-performance, accountable culture.
- Ensure adherence to best practices in project management and technology service delivery.
- Maintain continual process improvement to enhance efficiency and customer satisfaction.

Requirements:
- Bachelor's degree in Business Management, Computer Science, Project Management, or a related field (Master's preferred).
- Minimum 7 years' experience in project management, technical service delivery, or operations management, with at least 3 years in a leadership role.
- Professional certification such as PMP, PMI-ACP, or ITIL highly preferred.
- Proactive, self-motivated, and able to work independently.
- Local to Miami (onsite requirement).

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Senior Manager - Support and Delivery / Projects in Doral, FL vacancy

Senior Manager - Support & Delivery / Projects
$85 - $95 per hour
DescriptionKforce has a client that is seeking a Senior Manager - Support & Delivery/Projects in the south Florida area.Duties:* Lead technology support operations while driving delivery of projects and initiatives* Bring strong organization, prioritization, and operational...
Project
Senior
KForce
Doral, FL
3 days ago
Senior Water Resources Project Manager
...Florida offices for a Sr. Water Resources Project Manager with extensive experience in the Water... ...of a dynamic multidisciplinary team supporting municipal water and wastewater projects... ...regions to foster new and innovative client delivery. Deploys unique expertise and...
Project
Senior
Work experience placement
Local area
WSP in the U.S.
Doral, FL
4 days ago
Finance & Accounting Outsourcing Senior Manager - Healthcare
$151k - $216k
...offerings. We are seeking an experienced Senior Manager to support the growth of our healthcare client... ...) Senior Manager, you will:Lead the delivery of outsourced accounting and advisory... ...and offshore team members.Strong project management, client relationship management...
Project
Senior
Full time
Work experience placement
Local area
Remote work
Cherry Bekaert
Coral Gables, FL
1 day ago
Senior Transportation Project Manager
$165k - $206.2k
...Position Overview Woolpert is hiring a Senior Project Manager to join our growing Transportation... ...serve as a subject matter expert in support of other projects across the country and... ...Management Guide (PMG) for project delivery ~ Working knowledge of FDOT Standard...
Project
Senior
Work at office
Flexible hours
Woolpert
Coral Gables, FL
4 days ago
Senior Renewable Energy Project Manager (PV Construction)
...Enfinity Asia Pacific Limited seeks a driven Project Manager to oversee renewable energy project development, primarily solar. Responsibilities include managing budgets, ensuring regulatory compliance, and coordinating project documentation. The ideal candidate should...
Project
Senior
Enfinity Asia Pacific Limited
Doral, FL
4 days ago
Senior Water Resources Project Manager
...WSP in the U.S. is seeking a Sr. Water Resources Project Manager in Miami, Florida. This role involves managing municipal projects within the water industry and expanding the client base. The ideal candidate will have extensive experience in water resources and demonstrate...
Project
Senior
WSP in the U.S.
Doral, FL
4 days ago
Senior Water Resources Project Manager
...Johnson, Mirmiran & Thompson is seeking an experienced Civil Project Manager in Florida to lead multidisciplinary engineering efforts for public agencies and private clients worldwide. This role focuses on delivering high‑quality projects on time and within budget, with...
Project
Senior
Worldwide
Johnson, Mirmiran & Thompson
Doral, FL
14 hours ago
Senior Architectural Design Lead - Cruise Ship Projects
...Design Associate with 7 years of design industry experience. The role involves managing architectural design for new builds and revitalizations. Responsibilities include overseeing large project teams, ensuring design intent reflects brand concepts, and maintaining...
Project
Senior
Royal Caribbean Group
Doral, FL
1 day ago
Senior Project Manager
Job TitleSenior Project ManagerLocationDoral, FL 33122 US (Primary)CategoryIntelligenceJob TypeFull-TimeCareer LevelStaffEducationBachelor... ...RequiredTS/SCIJob DescriptionPrescient Edge is seeking a Senior Project Manager to support a federal government client.Please note that the...
Project
Senior
Contract work
Prescient Edge
Doral, FL
3 days ago
Senior Manager / Portfolio Management
Kforce has a client that is seeking a Senior Manager/Portfolio Management in Doral, FL. We are... ..., roadmaps, dependencies, risks, and delivery governance * Drive accountability and predictability... ...'s degree in Business, Finance, Project Management, or a related field (Master'...
Project
Senior
Temporary work
Doral, FL
14 days ago
Senior Project Manager
...Overview The Senior Project Manager - Cement & Aggregates will be based in Medley, FL , supporting projects across Titan America's operations, including our flagship... ...feasibility through commissioning-ensuring delivery against safety, quality, cost, and schedule...
Project
Senior
Titan America
Medley, FL
2 days ago
Senior Human Resources Business Partner
...Summary Senior HR Business Partner responsible for delivering strategic HR support to the Southern Region, partnering with store leadership and HR teams to manage recruitment, employee relations, performance... ...initiatives, and special projects. Advise and coach managers...
Project
Senior
Work at office
brobstongroup.com - Jobboard
Doral, FL
1 day ago
Senior Product Marketing Manager
$175k - $210k
...keep reading. About The Role Socure is hiring multiple Senior Product Marketing Managers to support key areas of our growing product portfolio, including... ...insights, market trends, and performance data. Strong project management and organizational skills, with the ability...
Project
Senior
Shift work
Socure Inc
Doral, FL
3 days ago
Senior Technical Project Manager - PMO
...Overview We are seeking a Senior Technical Program Manager – Programs & Portfolio (PMO... ...predictable, high‑quality delivery across a globally... ...Mentor and develop program and project managers, establishing best... ...program reviews Ability to support work in technical environments...
Project
Senior
Work at office
AST SpaceMobile
Doral, FL
2 days ago
Director, Academic Resources & Disability Services
...responsible for the oversight, management, and continuous enhancement of academic support programs. This position leads a... ...resources, and helps ensure the delivery of high-quality academic... ...monitor POs for expenses and budget projections.Work with the Assistant Dean to...
Project
Full time
Temporary work
Work experience placement
Work at office
University of Miami
Coral Gables, FL
2 days ago
Senior Marketing Manager
...DESCRIPTION We are seeking a Senior Marketing Manager with a strong agency... ...initiatives Ensure high-quality delivery, consistency, and attention... ...trends, and business priorities Support budget planning and ensure... ...managing multiple clients/projects Proven ability to own...
Project
Senior
Full time
H1b
Live in
Visa sponsorship
Relocation package
Free visa
Monday to Friday
Flexible hours
Adistec
Doral, FL
1 day ago
Senior Digital Marketing Manager
...Univista Insurance is seeking a Senior Digital Marketing Manager to serve as the strategic authority on... ...deep expertise, guidance, and advisory support to drive digital strategy, optimize... ...while managing tactical details Strong project management and cross-functional...
Project
Senior
Work at office
Local area
Univista Insurance
Doral, FL
3 days ago
Senior Ontology Expert/Project Manager
...missions worldwide. Job Description **This position is contingent upon contract award** SOSi is seeking a Senior Ontology Expert/Project Manager to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable,...
Project
Senior
Contract work
Work at office
Worldwide
SOSi
Doral, FL
2 days ago
Senior Manager, Loyalty Marketing
...often (in days) to receive an alert: Senior Manager, Loyalty Marketing Journey with... ...them up for success. Oversees IT projects for improvements to Loyalty support systems and program enhancements.... ...communication and presentation delivery skills, with the ability to influence...
Project
Senior
Work experience placement
Work at office
Royal Caribbean Cruises
Doral, FL
2 days ago
Senior Scrum Master
$73.15k - $174k
...like, where you’ll be supported and inspired bya collaborative... ...Scrum Master / Agile Delivery Coach to join our team... ..., and stakeholder management skills. Demonstrated... ...Experience with Agile project management and... ...experience and skills, Seniority and performance, Market...
Project
Senior
Full time
Local area
Capgemini
Doral, FL
3 days ago
AVP, Design Build Manager- Transportation & Water
...innovators, program and construction managers and other professionals delivering projects that create a positive and... ...transit programs from concept through delivery. In this role, you’ll leverage... ...contracts with vendors and partners to support program objectives.Leads change...
Project
Work at office
Local area
Worldwide
Flexible hours
AECOM
Coral Gables, FL
3 days ago
Senior Quality Control Manager
...and connect society. Titan Florida LLC seeks a Quality Control Manager to work at the Pennsuco Complex located in Medley, Florida. This... ...equipment. Experience in the commissioning and execution of projects related to new equipment in Cement Plant. Experience in production...
Project
Senior
Temporary work
For contractors
Titan America
Medley, FL
19 hours ago
Executive Tech Support Lead - VIP IT for Senior Executives
...Corient Private Wealth LLC. in Miami is seeking an Executive Technology Support Lead to provide premier technology support to senior executives. The role involves troubleshooting hardware, software, and AV systems across various environments, ensuring seamless operation...
Senior
Corient Private Wealth LLC.
Doral, FL
19 hours ago
Senior Project Manager- Building
...trusted construction management and general contracting... ...complex, high-impact projects. At DOC, we believe... ...the right thing ~ Support and respect the people... ...DOC is seeking a Senior Project Manager for our... ...required submittals, delivery tracking, and subcontractor...
Project
Senior
For subcontractor
Work at office
Flexible hours
DOC
Miami Lakes, FL
20 days ago
Survey Project Manager
...leader ready to take charge of high-impact projects across land development, infrastructure, and construction? As a Survey Project Manager, you'll lead teams, coordinate with... ...activities. This dedication begins with supporting a work life balance through a generous compensation...
Project
Temporary work
Hilgartwilson
Doral, FL
19 hours ago
Senior Systems Administrator II
...Employment Type Full Time, Senior-level Department Legal/IT Overview... ...to join our team supporting a wide-ranging technical support... ...Skills and Attributes for Success Manage archiving of Relativity databases... ..., Systems Manager, or Lead Project Manager. Consult with COR,...
Project
Senior
Full time
Contract work
For contractors
Work at office
CGS Federal (Contact Government Services)
Doral, FL
1 day ago
Facilities Manager
...practice in life. OVERVIEW As a Facilities Manager, you will own the delivery of our facilities strategy across... ...manage major construction and heavy project execution, this role is responsible... ...standards. Provide light hands‑on support and minor facility troubleshooting...
Project
Contract work
For contractors
Work at office
Alo
Doral, FL
3 days ago
Project Management Advisor
...of the corporate initiatives program management team. The team supports strategic programs of FedEx... ...position supports the implementation of project renewal across the operating companies... ...are used, and provides visibility to senior management on the current status of...
Project
Work experience placement
Federal Express Corporation
Doral, FL
2 days ago
Senior Tech Delivery
...discrimination, and acts daily in favor of social mix, gender equality, senior citizens & disability What you embody At least 5 years of... ...tools, or complex data analysis in professional or personal projects. Mastery in SQL, with strong data transformation and data pipeline...
Project
Senior
Work at office
Remote work
Limelight Health
Doral, FL
4 days ago
Business Relationship Manager
...Responsibilities Support the global commercial objectives and revenue targets within the... ...from the luxury hospitality/travel industry manages organizational tasks related to sales,... ...within the organization with oversight on project management to ensure business success. Hybrid...
Project
Permanent employment
For contractors
Work at office
Local area
Remote work
Monday to Thursday
Shift work
Explora Journeys
Doral, FL
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Manager - Support and Delivery / Projects. Be the first to apply!