Box Office Representative

Responsibilities:

• Assists guests with ticket needs; distribute will-call as needed.
• Answers questions concerning upcoming entertainment at Hard Rock Live.
• Operates ticket reservations system and other in-house computer based systems used in the area.
• Processes and distributes complimentary ticket orders.
• Obtains tickets as requested, computes bills, gives proper change and/or obtains signatures as needed.
• Handles cash, cash equivalents, and all paperwork in accordance with Company policies.
• Removes, records, and turns in amount of cash in register at end of shift, with necessary paperwork.
• Balances ticket reservations system and other in house computer-based systems as required at the end of shift.
• Promotes outstanding guest relations.

Competencies:

• Ability to interpret a variety of instructions.
• Must have an outgoing personality and enjoy dealing with people.
• Must have the ability to have fun while on duty!
• Must possess excellent communication, organizational and analytical skills.
• Must be able to communicate clearly and effectively with all Hard Rockers and guests.
• Ability to work a flexible schedule, including weekends and holidays.
• Must possess basic computer skills.
• Must have basic mathematical skills. Must be able to add, subtract, multiply and divide in all units of measure.

Target Salary Range: $11.75 Hourly

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.