AI Assistant Product Manager

About the Business Shaping how travelers plan, book, and experience trips through AI Assistants. Job Title AI Assistant Product Manager About the AI Delivery Hub The AI Delivery Hub is a key engine in Amadeus’ transformation toward an AI-first organization. It brings together focused, multidisciplinary teams to design, build, and deliver AI product solutions end-to-end. Working closely with product and platform teams across different business lines, the Hub accelerates delivery and scales AI across Amadeus’ portfolio by turning proven work into reusable capabilities and real product outcomes. About the Team By joining our AI Assistant team, you’ll be part of an end-to-end product incubation team focused on designing, validating, and scaling AI-native solutions for how travelers plan, book, and service trips through emerging AI interfaces. Summary of the Role The AI Assistant Product Manager owns the discovery, shaping, and incubation of Amadeus’s product propositions for AI Assistant platforms, from initial opportunity framing through first Minimum Lovable Product (MLP) and Minimum Viable Product (MVP). The role deeply understands what travelers and AI platforms need, identifies where Amadeus can deliver differentiated value, and validates opportunities through structured experimentation and learning. It sits at the intersection of external user understanding and internal orchestration across business units and partners. Key Responsibilities Monitor and deeply understand the AI Assistant landscape, platform strategies, developer ecosystems, integration models, and competitive dynamics, translating shifts into actionable opportunity assessments. Run continuous discovery with travelers, travel sellers, and AI platform teams to understand emerging jobs-to-be-done when travel meets conversational AI. Map the end-to-end traveler journey through AI Assistants and identify where Amadeus can deliver distinctive, delightful experiences. Translate research into opportunity maps, problem statements, and prioritized hypotheses that guide the team’s next explorations. Design and execute lean experiments (prototypes, integration pilots, fake‑door tests, MLPs) that validate or invalidate assumptions quickly and at low cost. Define success metrics for each experiment (e.g., traveler activation, task completion, booking conversion, retention, partner adoption) and use them to decide whether to pivot, persevere, or stop. Work with engineers and data specialists to scope and ship learning-focused MLPs, instrumented with the right telemetry and analytics. Partner with designers to craft end-to-end, multi‑modal travel experiences that feel delightfully distinct. Define what “great” looks like for AI‑assisted travel across the journey: inspiration, planning, booking, in‑trip, and post‑trip. Develop and continuously refine a clear product vision and narrative for AI‑assisted travel, aligned with Amadeus strategy and outcome goals. Collaborate closely with Amadeus business units (Universal Distribution, Hospitality, Payments, and others) to identify and assemble the capabilities, content, and APIs needed to power compelling AI travel experiences. Engage external partners, data providers, content aggregators, destination services, to enrich and differentiate the travel experience within AI Assistants. Navigate partnership dynamics with AI platform teams, understanding their incentives, integration requirements, and go‑to‑market models. Facilitate regular readouts and decision forums with leadership, communicating insights, competitive intelligence, risks, and recommended next steps. Champion a culture of experimentation and customer‑centricity, coaching others on discovery practices and evidence‑based decisions. Build shared conviction across stakeholders by combining early wins with a credible long‑term vision. Qualifications 4+ years in product roles with significant time in discovery‑heavy, early‑stage incubation, or platform/ecosystem environments. Demonstrated ability to turn qualitative and quantitative research into successful new product concepts or MVPs, ideally in fast‑evolving markets. Strong skills in user research (interviews, usability tests, concept testing) and comfort synthesizing insights into clear narratives under ambiguity. Experience designing and running product experiments, including hypothesis definition, metric selection, and analysis. Track record of working across organizational boundaries, influencing without authority, and aligning multiple business units or partners around a shared direction. Excellent storytelling, visual communication, and stakeholder management skills. Comfort operating in a landscape that evolves rapidly and whose right answer is discovered, not prescribed. Experience with AI/ML products, conversational interfaces, or platform/API businesses. Background in travel, hospitality, or marketplace/platform ecosystems. Familiarity with AI Assistant platforms (integration models, developer tools, plugin/skill architectures). Background in UX, service design, behavioral science, or similar human‑centered disciplines. Hands‑on familiarity with analytics and research tooling. Experience in innovation labs, venture studios, or incubation and product‑launch programs taking concepts from idea to first market release. EEO Statement Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Amadeus endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. #J-18808-Ljbffr