Office Administrator

Administrative Support Specialist

Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

PURPOSE: Responsible for performing a variety of general administrative and office operations support activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers.
• Assists customers with issues such as product selection, pricing, availability, refunds/exchanges.
• Determines customer requirements and expectations in order to recommend specific products and services.
• May recommend alternative products based on cost, availability or specifications.
• Generates sales quotations requiring a working knowledge of company products, procedures and practices.
• May serve as office receptionist. Greets visitors, determines the nature of their business, and notifies appropriate staff member while ensuring office security measures are followed correctly.
• Prepares routine correspondence, office forms and/or other business related documents.
• Performs data entry/retrieval functions.
• Handles incoming and outgoing mail and interoffice communications.
• May perform office supply inventory and replenishment services.
• May arrange meetings and conferences; maintains calendars and makes travel reservations.
• Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

MINIMUM REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or General Education Degree (GED) and one (1) year administrative or related experience; or an equivalent combination of education and experience.

COMPETENCIES:

• Customer service skills
• Good verbal and written communication skills
• Ability to apply common sense understanding to carry out written or oral instructions
• Proficiency in Microsoft Office Suite

WORK ENVIRONMENT / PHYSICAL ACTIVITY: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in an office setting and generally sedentary, but may involve walking or standing for brief periods of time. May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds.

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.