Field Service Technician

Equiliem

Skill

Required / Desired

Amount

of Experience

Windows (10/11) Understanding of installation, configuration, troubleshooting (e.g., registry, services, event viewer)

Required

3

Years

MacOS: Proficiency in installation, configuration, troubleshooting, and user management.

Desired

3

Years

Desktop/Laptop Repair & Troubleshooting: Ability to diagnose and replace components (RAM, hard drives)

Required

3

Years

Peripheral Devices: Installation, configuration, and troubleshooting of printers, scanners, monitors, and other peripherals.

Required

3

Years

Wireless Networking: Knowledge of Wi-Fi standards, security protocols (WPA2/3), and troubleshooting connectivity issues.

Required

3

Years

Microsoft Office Suite: Advanced proficiency in Outlook, Word, Excel, PowerPoint, and Teams (installation, troubleshooting, data recovery)

Required

3

Years

Remote Desktop Tools: Proficiency with tools like TeamViewer, RDP, Any Desk for remote support.

Nice to have

3

Years

Problem-Solving & Critical Thinking: Ability to diagnose complex issues logically and systematically.

Required

3

Years

Communication Skills (Verbal & Written): Clearly explaining technical concepts to non-technical users, writing clear documentation, and professional

Required

3

Years

Customer Service: Patience, empathy, and a helpful attitude when assisting users.

Required

3

Years

Time Management & Organization: Prioritizing tasks, managing multiple requests, and maintaining accurate records.

Required

3

Years

Teamwork: Collaborating effectively with other IT professionals.

Required

3

Years

Adaptability & Learning Agility: Willingness to learn new technologies and adapt to evolving IT environments.

Required

3

Years

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Vacancy posted 3 days ago

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