Case Manager

Job Title

This is a Stanford Health Care Tri-Valley job.

What You Will Do

Reviews medical information on all assigned patients and provides clinical justification of the admission using hospital/industry approved criteria within one working day, including identification of the appropriate level of care.

Responsible for working collaboratively with all healthcare team members to develop and implement treatment plans that support the patient-centered plan of care for both individual patients and the service-line.

Act as consultants to the clinical team, service lines, and other departments regarding patient assessment and patient care and participate in program development and quality improvement initiatives.

Communicates accurately with Supervisor, Financial Counselors, Contract Dept., and/or Patient Accounting for pertinent account information or service needs.

Coordinates with all facets of a patient's admission/discharge or outpatient visit/follow-up; performing utilization review activities, including review of patient charts for timeliness of services as well as appropriate utilization of services; and ensuring optimum use of resources, service delivery, and compliance with external review agencies' requirements.

Consistently manages denials and facilitates the appeals process while keeping the physician and appropriate departments briefed on denial and progress of appeal

Coordinates activities of high risk patients related to inpatient care goals and 30 days after discharge by home visits and phone calls.

Determines appropriate discharge options and identifies medical/psychological/social conditions that may require additional therapeutic support/treatment and communicates this to the staff contact at the higher level of care facility.

Educates, coach and promote self-management skills and patient adherence to treatment plan by utilizing appropriate education methods based on the individualized patient needs, abilities, preferences and readiness to learn with respect to cultural, social, or ethical considerations.

Actively participates in daily Patient Rounds. Attends staff meetings and serves on hospital wide committees

Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Healthcare Tri – Valley patient-experience and represents a framework for patient-centered interactions

Education Qualifications

Graduate from an accredited school of nursing Required

BSN Preferred

Experience Qualifications

2+ years to 3 years acute care nursing experience needed Required

2+ years to 3 years Utilization Review acute care hospital Preferred

Required Knowledge, Skills and Abilities

Ability to work independently and function effectively as a member of an interdisciplinary team.

Basic Computer skills required.

Strong communication and interpersonal skills

Strong advocacy and problem-solving skills

Strong attention to detail

Knowledge of the principles of growth and development and the ability to assess and interpret data regarding a patient's status to identify the patient's needs and appropriate care

Knowledge of acute care in relation to safety, security and joint commission standards

Licenses and Certifications

Nursing\RN - Registered Nurse - State Licensure And/Or Compact State Licensure required

Current American Heart Association Certification for Basic Life Support for HealthcareProviders required

ACM or

CCM - Certified Case Manager preferred

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective:

Know Me: Anticipate my needs and status to deliver effective care

Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $70.57 - $95.29 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.