Account Manager III - Specialist

About the role Sinch is pioneering the way the world communicates. More than 175,000 businesses — including Google, Uber, PayPal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI‑infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! This role is responsible for architecting and executing the commercial strategy for our customers. You will be the go‑to expert for pricing, profitability, and routing optimization within the dynamic telecommunications landscape. This is a role where you will master the data and confidently present findings in high‑stakes client negotiations. You will use data‑driven insights to influence key business decisions, protect and grow margins, and build long‑term customer value as a trusted analytical partner. Key Responsibilities Provides analytics and strategic recommendations for pricing decisions on complex accounts with a global delivery footprint. Design, develop, and innovate profitability models to address evolving market dynamics and client needs. Directly engage with key customers, confidently presenting and defending pricing models, performance analyses, and strategic recommendations in business reviews and negotiations. Serve as the key analytical partner to the Sales team during major RFP bids and contract renewals, providing data‑backed authority needed to secure favorable terms. Proactively identify and implement sophisticated pricing and commercial strategies that drive higher sale values, improve conversion rates, and expand margin. Conduct in‑depth sensitivity analyses on input costs and market trends, presenting actionable insights and mitigation strategies. Data usage enhancement: identify data points that are available but not widely used which can be useful for improving account performance in operational and pricing processes. Demonstrate a strong sense of initiative and the ability to multitask and complete projects timely and accurately. About you 3–5 years of experience in pricing, commercial strategy, or a highly analytical role where you directly influenced profitability. Experience in mobile communications (SMS) is a must. Proven experience in a client‑facing role, with the confidence and polish to present complex data, pricing models, and recommendations directly to key customers. Bachelor’s degree or equivalent work experience. Highly organized analytical thinker. Experience in a role requiring quick and accurate decisions based on data analysis. Proficiency in using Microsoft Excel and Tableau. Ability to thrive in a collaborative environment. Must respect and maintain confidentiality of data. Eligibility Must hold Spanish, German, Swedish, Czech Republic, or EU/EEA citizenship. Must hold a valid work permit for your country of residence. Position open exclusively to candidates currently based in Munich, Stockholm, Prague, or Madrid. Applications from other locations will not be considered. Sinch is not supporting relocation outside the EU at this time. Corporate language is English; application must be submitted in English. Salary The annual salary for this position in Germany is between 63,000 to 79,000 euro. Factors that may affect pay within this range include skills, education, experience, and other qualifications. #J-18808-Ljbffr