Escrow Officer (In Office)

Escrow Officer

Provide best in class service and support to your clients by leveraging industry leading technology and the strongest escrow and underwriter partners in the business. We are transforming the real estate experience one closing at a time. Come join our Jacksonville Homebuilder Services Division branch at First American, where we recognize our true worth is our people.

In this role you will work in a dynamic, fast-paced setting focused on customer service and closing deals. This role requires exceptional decision-making skills, strong communication skills and the ability to multi-task as part of a team. The Escrow Officer is responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures.

What You'll Do:

• Complete real estate escrow transactions by determining requirements
• Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company
• Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
• Examine property titles, mortgages, and trust deed documents
• Prepare legal documents for the closure of the sale
• Complete closing by recording and filing documents, preparing, and distributing final closing statements and title

What You'll Bring:

• 2-4 years of escrow-related experience
• High school diploma or equivalent
• Experience directly handling escrow transactions as an escrow assistant preferable
• Openness to new technology and proprietary programs; adjust easily to new workflow
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs
• Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Comfortable guiding and supporting future talent learning the business
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

Pay Range: $24.42 - $32.56 Hourly