Senior IT Business Analyst

Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Senior Information Technology Analyst to support NGA Vertex IT Services. Location: On-site in Springfield, VA Compensation Range: $195,000-215,000/annually. Kentro determines compensation by evaluating current government contracting and commercial market conditions, as well as the role's specific requirements. Final salary placement within this range will be based on the candidate's relevant skills, experience, education, certifications, location, and security clearance level, where applicable. This Job Description reflects the primary duties of the role; however, it is not intended to be all‑inclusive. Team members may be asked to take on additional responsibilities in alignment with customer expectations, business needs, and Kentro's culture of collaboration and adaptability. Responsibilities Provides advanced support and development for the Archibus IWMS, including database design/implementation, user training, and integration with advanced technologies such as mobile devices, CAD, BIM-Revit, and GIS data. Requires strong Archibus, database management, and project management skills, along with excellent stakeholder collaboration. Understand business and technology needs. Leverage technical solutions to meet organizational needs. Implement functional and cost-efficient IT systems. Gather feedback from end users about system performance. Develop and analyze functional specifications. Plan and oversee projects (e.g., upgrades, hardware/software installations). Coordinate developers to build and implement technology solutions. Integrate multiple systems and reconcile needs of different teams. Prioritize user requirements, oversee system upgrades, and research new tools appropriate to cleared environments. Design, analyze, and implement efficient IT systems within clear environments. Gather feedback from end users to continue improving systems. Provide advice and technical training. Manages Archibus operations, including business process development, review, automation, and documentation. Leads Archibus design and development activities, conducting research and implementing solutions using Agile methodologies. Provides expert user support, resolving issues, analyzing trends, and developing/delivering training. Troubleshoots and optimizes Archibus performance, resolving errors and improving workflows. Manages Archibus projects, gathering requirements, analyzing workflows, and developing strategies. Implements and integrates advanced technologies (mobile, CAD, BIM-Revit, GIS) with Archibus. Maintains Archibus data integrity and system security, managing upgrades and patches. Supports Archibus training, coordinating and delivering sessions to users. Provides first-line user support and escalates complex issues to the Archibus DBE. Liaises with Archibus vendors and GPOC regarding support, updates, and licensing. Qualifications Education: Bachelor's Degree in a related field Experience: 10+ Years of related field or work experience Required Skills: Proven experience as an IT analyst, IT consultant, or similar role. Experience in project management. Knowledge of databases, system security, and troubleshooting. Experience in business analysis and a deep understanding of business practices. Proven experience as an IT analyst or consultant, with a focus on enterprise software systems. Demonstrated project management skills, including experience with SDLC methodologies (e.g., Agile, Kanban). Strong understanding of database principles, system security, and troubleshooting methodologies. Archibus System Integrator certification or equivalent demonstrable experience. Practical experience with DBMS, SQL, and database architecture. Proficiency in web technologies (JavaScript, Java, HTML, XML, SQL) and configuration tools. Excellent technical writing and documentation skills. Preferred Qualifications Experience gathering and implementing end-user feedback and prioritizing user requirements. Experience overseeing system upgrades and researching new tools, especially for cleared environments. Experience providing technical training and user support. Experience with Archibus performance monitoring and tuning tools. Strong knowledge of data cleansing and validation techniques. Practical experience implementing IT security best practices. Experience with Archibus system upgrades, patching, disaster recovery, and business continuity planning. Experience with Agile tools, i.e., JIRA Clearance Requirement TS/SCI with CI Poly US Citizen or Lawful Permanent Resident (Green Card) Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification. Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email View email address on click.appcast.io. #J-18808-Ljbffr