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Customer Support Specialist/Travel (Flexible Schedule)

HJB Travels

About the job Customer Support Specialist/Travel (Flexible Schedule)


Job Description:

We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry . This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.

In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.

Key Responsibilities:
  • Respond to customer inquiries via phone and email
  • Assist clients with travel questions, reservations, and general support
  • Provide accurate information about destinations, policies, and procedures
  • Deliver professional, friendly, and consistent customer service
  • Follow company standards and operational guidelines
  • Maintain clear documentation of customer interactions
Qualifications:
  • Strong communication and customer service skills
  • Previous customer service experience preferred but not required
  • Ability to work independently and manage time effectively
  • Comfortable using computers, email, and online tools
  • Detail-oriented with a solution-focused mindset
  • Interest in the travel industry is a plus
What We Offer:
  • Flexible scheduling (part time or full time)
  • Training and ongoing support
  • Growth opportunities within the travel industry
  • Collaborative and supportive team environment
Vacancy posted 2 days ago
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