Collections Representative

Job Description

Job Description

We’re seeking a proven Collections Specialist with 3+ years of experience in collections (2+ years in a 3rd-party agency preferred). If you have the skills to manage a portfolio of accounts, navigate compliance standards, and consistently hit targets — this role is for you.

Description:

We’re seeking a proven Collections Specialist with 3+ years of experience in collections (2+ years in a 3rd-party agency preferred). If you have the skills to manage a portfolio of accounts, navigate compliance standards, and consistently hit targets — this role is for you.

About the Role:

• Negotiate & Resolve: Conduct inbound and outbound calls to establish payment arrangements and resolve accounts.
• Portfolio Management: Handle diverse client accounts with accuracy and efficiency.
• Compliance First: Work within FDCPA and CFPB regulations at all times.
• Performance Driven: Meet and exceed daily, weekly, and monthly goals.

Schedule:

• Mon–Thu: Two days 8:00 AM–5:00 PM | Two days 10:00 AM–7:00 PM
• Every Other Friday: 8:00 AM–4:30 PM
• Every Other Saturday (post–Labor Day only): 8:00 AM–12:00 PM

What you'll do:

• Negotiate & Resolve: Conduct inbound and outbound calls to establish payment arrangements and resolve accounts.
• Portfolio Management: Handle diverse client accounts with accuracy and efficiency.
• Compliance First: Work within FDCPA and CFPB regulations at all times.
• Performance Driven: Meet and exceed daily, weekly, and monthly goals.

Education: Not Specified

• Experience: Minimum of 3 years in collections (agency preferred).
• Expertise: Strong negotiation skills, persistence, and decision-making ability.
• Professionalism: Excellent verbal/written communication and phone presence.
• Dependability: Reliable transportation and consistent attendance.

Experience: Minimum of 3 years in collections (agency preferred)., Expertise: Strong negotiation skills, persistence, and decision-making ability., Professionalism: Excellent verbal/written communication and phone presence., Dependability: Reliable transportation and consistent attendance.

Physical:

• Repetitive Motion,Manual Dexterity,Standing / Walking

\nCompany Description

For over 30 years, Above All Personnel has been connecting talented people with outstanding employers throughout the St. Louis area and across Missouri. Whether you're looking for temporary work, a temp-to-hire opportunity, or a direct hire position, we're here to help you find the right fit.

What You Can Expect
* Personalized job matching based on your skills and career goals
* Access to a wide variety of employment opportunities
* Support from experienced recruiters who care about your success
* Fast placement with reputable local employers
* Opportunities to gain experience, grow your career, and achieve long-term success

Company Description

For over 30 years, Above All Personnel has been connecting talented people with outstanding employers throughout the St. Louis area and across Missouri. Whether you're looking for temporary work, a temp-to-hire opportunity, or a direct hire position, we're here to help you find the right fit.\r\n\r\nWhat You Can Expect\r\n* Personalized job matching based on your skills and career goals\r\n* Access to a wide variety of employment opportunities\r\n* Support from experienced recruiters who care about your success\r\n* Fast placement with reputable local employers\r\n* Opportunities to gain experience, grow your career, and achieve long-term success