Facilities Technician-4

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Salary Range:

Pay Transparency Statement:

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

Benefits:

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Application Window:

Job Description:

Imagine yourself going to work with one thing on your mind: ensuring our employees' and operational environments feel safe, efficient, and fully equipped to aid them in delivering the world's best customer experience. As a Facilities & Operations Logistics Specialist, you will blend traditional site facilities maintenance with hands-on, high-velocity operational logistics. You will oversee day-to-day building operations, hardware/equipment dispatch, site bookings, vendor management, inventory tracking, and pre-move location setups.

Key Roles & Responsibilities

1. Site Maintenance, Safety & Facilities Operations

• Standard Maintenance & Repairs: Perform facilities maintenance and repairs according to standard procedures and site operational schedules (minor carpentry, electrical, mechanical, and plumbing repairs).
• Routine Inspections: Conduct regular inspections of furniture, lighting/bulbs, electrical outlets, ventilation systems, and restroom fixtures to ensure optimal working condition.
• Safety & Compliance: Inspect and troubleshoot building safety systems (e.g., fire alarms) and adhere strictly to all applicable safety rules and security procedures.
• Event & Function Setup: Set up and tear down chairs, tables, and equipment for internal meetings, client functions, or site events.
• General Housekeeping: Perform general cleaning, painting, grounds maintenance, and monitor daily office housekeeping.
• Opening & Closing Checks: Inspect the building at the beginning and end of shifts to ensure cleanliness, security, and immediate resolution of facilities issues.
• Renovation Support: Collaborate with internal teams, external workers, and contractors during site renovations or upgrades.

2. Logistics, Field Operations & Booking Workflows

• Advance Site Bookings: Target site bookings 4 weeks in advance, validating headcount, equipment, power requirements, and host approvals (overnight usage, commercial collection, etc.).
• Tracker & Drive Management: Maintain the master location tracker (e.g., Site Location Tracker) and organize designated Drive folders for each site.
• Host & Escalation Workflows: Own host/property owner communications, damage escalation workflows, and site access coordination.
• Equipment Preparation: Prepare and stage gear (including systems, VR sets, tools, props, chargers, and accessories) 1 day prior to move-in.
• Pre-Move Documentation: Conduct thorough pre-move video/photo walkthroughs prior to unpacking and upload media to the dedicated site Drive folder.
• Dispatch & Delivery: Deliver gear within approved access windows and conduct strict inventory verification during pickup and return.

3. Supply, Asset & SLA Management

• Requisition Processing: Practice high efficiency in logging, monitoring, and handling purchase requisitions and purchase orders.
• Asset Receiving: Manage shipping, receiving, and complete accounting of incoming deliveries for office equipment, furniture, fixtures, and fixed assets.
• Inventory Management: Perform daily walkthroughs and manage inventories for office supplies, cleaning materials, and hardware assets.
• Handoffs & Receipts: Hand over hardware inventory to Site Team Leads (TLs) and obtain signed delivery receipts.
• SLA & Schedule Sharing: Share Move Plans with Logistics Specialists prior to dispatch and provide confirmed site details to scheduling before weekly publishing deadlines.
• Reporting & Analytics: Generate daily, monthly, and annual reports covering pending supply requisitions, inventory costing, and equipment tracking.

Requirements & Qualifications

Experience & Education

• Facilities Experience: 1+ year(s) of previous experience in facilities maintenance, technical operations, maintenance supervision, or a related field.
• Labor / Service Experience: 1+ year(s) of experience in customer service, handyman work, or field logistics/labor operations.
• Education: High School Diploma required; background or vocational training in Facilities Management, Business Management, or a related technical field is preferred.

Technical & Core Skills

• Technical Expertise: Well-versed in facilities management best practices, building safety systems, and basic construction, repair, or maintenance techniques.
• Software & Systems: Proficient with computer software and digital tools (e.g., Google Suite, inventory databases, Drive organization, digital reporting tools).
• Inventory & Costing: Knowledge of inventory and stock management processes, purchase order tracking, and costing reports.
• Tools & Equipment: Ability to safely operate hand tools and power tools for minor maintenance and repairs.

Physical & Operational Requirements

• Driver's License: Must possess a valid Driver’s License.
• Physical Ability: Able to perform physical tasks including bending, squatting, climbing ladders, standing, and walking for extended periods.
• Lifting Capacity: Ability to lift and handle gear or equipment up to 50 lbs.
• Schedule & Weather Flexibility: Willingness to work overnight or non-traditional shifts on an "as needed" basis and work occasionally in varying weather conditions (heat, cold, rain, snow).

Leadership & Soft Skills

• Mindset: A positive, solution-oriented mindset with sharp, accurate attention to detail.
• Communication: Excellent verbal and written communication skills to liaise across teams, hosts, clients, and leadership.
• Team & Vendor Leadership: Ability to motivate and coordinate housekeeping staff, security personnel, external vendors, and contracted workers.
• Adaptability: Exceptional adaptability—comfortable shifting priorities on the fly between routine facility repairs and urgent logistics dispatches.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI:

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO:

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .