Senior Functional Analyst (Remote)

Senior Functional Analyst

The Senior Functional Analyst is responsible for supporting, enhancing, and optimizing enterprise business applications that enable critical corporate functions including Finance, Procurement, Tax, Corporate Real Estate, Board Management, Document Management, and Electronic Signature solutions. This role serves as a strategic partner between business stakeholders, technology teams, software vendors, Information Security, and Audit partners to ensure applications effectively support business objectives while meeting compliance and governance requirements. The Senior Functional Analyst leads requirements gathering, solution design, configuration, testing, implementation, and ongoing support activities across a portfolio of SaaS and enterprise applications. The ideal candidate possesses strong functional analysis, product management, business process optimization, and enterprise application support experience, with the ability to quickly learn and support new platforms as business needs evolve.

Enterprise Application Support

• Provide functional support for a portfolio of enterprise applications, including Oracle Financials, Coupa, CoStar, OneSource, Diligent Boards, eSignature platforms, and other corporate SaaS solutions.
• Analyze and resolve application issues while coordinating with internal technical teams and software vendors.
• Manage application configurations, security roles, workflows, and business rules.

Business Analysis & Solution Delivery

• Partner with business stakeholders to understand business objectives, requirements, and process challenges.
• Lead requirements gathering sessions and translate business needs into functional solutions.
• Develop functional specifications, process flows, use cases, and solution documentation.
• Coordinate testing activities including test planning, execution, defect management, and UAT.

Product & Application Management

• Act as a functional product owner for assigned applications.
• Manage enhancement backlogs and application roadmaps.
• Evaluate vendor releases and recommend adoption strategies.
• Participate in vendor relationship management and product evaluations.

Governance, Compliance & Risk Management

• Partner with Information Security, Risk Management, Internal Audit, and Compliance teams.
• Support periodic audits through documentation, control evidence, and subject matter expertise.
• Participate in security reviews, access governance activities, and application risk assessments.
• Support user access reviews and Segregation of Duties (SoD) assessments.
• Help remediate audit findings, control gaps, and compliance risks.

Continuous Improvement

• Drive process improvement initiatives through effective use of technology.
• Identify opportunities to reduce manual effort, improve data quality, and increase operational efficiency.

Pay Range: $112,400.00 - $149,800.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.