Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Account Director Remote Retention & Upsell Leader

Blacksmith Agency

Blacksmith Agency LLC is seeking an Account Director to own a book of recurring clients. You will retain relationships, drive renewals and identify expansion opportunities, while coordinating with strategists and the delivery team to present one clear client voice.

The role is full-time and remote within the USA or Canada, offering base plus commission and a 50/50 split. You will need agency experience and a proven track record of growing client spend.

#J-18808-Ljbffr
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Account Director Remote Retention & Upsell Leader in United States vacancy
  •  ...Blacksmith Agency is a remote digital agency serving marketing-led brands with paid media...  ...contracts, and growing them through upsells. You will work with strategists and delivery...  ...a seven-figure annual quota across retention and expansion opportunities. #J-18808-Ljbffr... 
    Remote work

    Blacksmith Agency

    San Jose, CA
    5 days ago
  •  ...Account Manager – Customer Retention & Upselling | Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring an Account Manager to manage existing customer relationships, improve retention, and drive... 
    Remote work
    Full time

    Pavago

    New York, NY
    2 days ago
  • Blacksmith Agency LLC is a remote digital agency specializing in paid media,...  ...work for marketing-led brands. As Account Growth Manager, you own an established...  ...existing accounts. You will manage retention, expand revenue through upsells, and hit a seven-figure annual... 
    Remote job

    Blacksmith Agency LLC

    Miami, FL
    2 days ago
  •  ...Pavago is seeking an Account Manager to manage a portfolio of existing customer accounts,...  ...drive renewal and expansion revenue in a remote role. You will conduct regular account reviews...  ...renewal risks, and proactively pursue upsell and cross-sell opportunities while... 
    Remote work

    Pavago

    New York, NY
    2 days ago
  •  ...professional to own a portfolio of clients, driving retention and growth while coordinating cross-...  ...execute strategy. This is a full-time, remote role with competitive compensation....  ...data, identify retention risks, and pursue upsell opportunities, contributing to AI-driven... 
    Remote work
    Full time
    H1b

    Matador Solutions LLC

    United States
    5 days ago
  •  ...Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web services...  ...for marketing-led brands. As Agency Account Manager you will own an established book...  ...clients, while managing a quota through upsell opportunities across your book. This full... 
    Remote work
    Base plus commission
    Full time

    Blacksmith Agency

    United States
    5 hours ago
  •  ...established book of recurring agency clients. You will retain accounts, drive expansions, and work with the sales team to win new...  ...ensure a single, clear voice for clients and deliver seven-figure annual quota attainment across retention and upsell efforts. #J-18808-Ljbffr... 
    Remote work

    Blacksmith Agency

    Austin, TX
    3 days ago
  •  ...medical, and dental clients. You’ll drive account strategy, upsell opportunities, and deliver insights...  ...Success Assistants and report to the Director of Client Experience, guiding client...  ...strategic consultations to enhance retention and growth across campaigns. #J-188... 
    Remote work

    Market My Market

    Clayton, NC
    1 day ago
  •  ...Midco in Sioux Falls seeks a customer retention specialist to help retain customers and upsell residential services through inbound and proactive outbound calls. After training, this remote role lets you work from home four days per week, with schedule 8am-8pm, and offers... 
    Remote work
    Work at office
    Work from home

    Midcontinent

    Sioux Falls, SD
    3 days ago
  •  ...retain customers, and make outbound calls about failed payments while identifying upsell opportunities for Aura's identity protection solutions. You bring 1-2 years in sales or retention, strong communication and self-motivation, plus solid business sense and teamwork.... 
    Remote job
    Full time
    Work from home

    Aura

    New York, NY
    5 days ago
  •  ...Blacksmith Agency LLC is a remote digital agency delivering paid media, SEO, CRO and...  ...for marketing-led brands. As Agency Account Manager you own an established book of...  ...drive a seven-figure annual quota through retention and upsells, and report on performance with senior... 
    Remote work

    Blacksmith Agency

    United States
    3 days ago
  •  ...Niche, a leader in school search, is hiring an Account Manager to drive retention and grow revenue within a K-12 client portfolio. You...  ...value, and identify upsell opportunities while coordinating...  ...platform. This role supports remote work options and varies by client... 
    Remote work

    Niche.com

    United States
    3 days ago
  •  ...Blacksmith Agency is a remote digital agency focusing on paid media, SEO...  ...marketing-led brands. As Senior Account Manager you own an established...  ...You will retain, renew, and upsell, carrying a seven-figure annual quota across retention and expansion. Work with strategists... 
    Remote work

    Blacksmith Agency

    United States
    2 days ago
  •  ...Superside is seeking an Account Director to lead a portfolio of strategic enterprise customers...  ...manage senior stakeholders, and drive retention, profitability, and AI-driven value across...  ...multi-workstream accounts. This is a remote-first role with global reach. #J-18808-... 
    Remote work

    Superside

    Dallas, TX
    4 days ago
  •  ...Niche is a leader in school search, helping millions of people find the right...  ...profiles and powerful tools. We seek an Account Manager to drive retention, expand revenue within K-12 accounts...  ...Engineers to deliver value and upsell opportunities. You will manage client... 
    Remote work

    Niche.com

    United States
    3 days ago
  • $77.3k - $96.4k

     ...The Account Manager is responsible for maximizing customer retention, growth, and satisfaction across an assigned portfolio of...  ...across departments to identify upsell, cross-sell, and renewal opportunities...  ...and geographic location. This role is a #LI-Remote opportunity.... 
    Remote work
    Full time
    Contract work
    Visa sponsorship

    GoCanvas

    Remote
    20 days ago
  •  ...Blacksmith Agency is seeking a Senior Account Manager to own an established book of recurring clients. This remote role focuses on retention, renewals, and strategic upsells. You will work with the sales team to win new clients and with strategists and delivery teams to... 
    Remote work

    Blacksmith Agency

    Sacramento, CA
    4 days ago
  •  ...Blacksmith Agency LLC is a remote digital agency specializing in paid media, SEO, CRO, and web for marketing-led brands. As Agency Account Manager you own an established book of recurring clients, guided by a sales team that brings in new business while you nurture and... 
    Remote work

    Blacksmith Agency

    Detroit, MI
    3 days ago
  •  ...Blacksmith Agency is a remote digital agency offering paid media, SEO, CRO and web services...  ...of recurring agency clients and drive retention and growth. Work with strategists and...  ...clear voice to clients, manage renewals and upsells, and meet a seven-figure annual quota... 
    Remote work

    Blacksmith Agency

    Chicago, IL
    4 days ago
  • $1,044 per month

     ...proactive and results-driven Account Manager to foster strong...  ...directly to the Growth Director, this is a 100% remote, full-time position for experienced...  ..., and identifying upselling opportunities (adding full...  ...). If you excel at client retention, cross-functional coordination... 
    Remote work
    Hourly pay
    Full time
    Home office

    Valatam

    New York, NY
    2 days ago
  •  ...Aprimo is seeking an Account Manager to nurture and manage our existing customer relationships, ensuring satisfaction, retention and driving upsell opportunities. You will handle paperwork, contracts and the commercial aspects of engagements. The role requires a bachelor... 
    Remote work

    Aprimo-US-LL

    Chicago, IL
    1 day ago
  • $75k

     ...Pitney Bowes is hiring a Renewal Account Executive for the Digital Shipping Solutions team. This remote Inside Sales role targets US-based candidates (EST/CST zones...  ...$75,000/year. The role focuses on client retention, upsell opportunities, and delivering value through Pitney... 
    Remote work

    Pitney Bowes

    United States
    3 days ago
  •  ...Association, Inc. (MDA) is seeking a Participant Engagement and Retention Manager for the MOVR Registry within the Research Department....  ...promoting ongoing participation. The position reports to the Director of Clinical Operations and collaborates with Marketing, Family... 
    Remote work

    Muscular Dystrophy Association, Inc.

    Chicago, IL
    1 day ago
  •  ...Reuters in Frisco, TX, seeks a Senior Customer Success Manager to own a book of Concierge/Advisory clients, driving outcomes and retention. You will partner with Sales and Professional Services, track health metrics, and identify growth opportunities to expand value. With... 
    Remote work

    Thomson Reuters Foundation

    Frisco, TX
    5 days ago
  •  ...Devsu, a growing technology services firm, seeks a Senior Account Manager to own and grow a portfolio of enterprise and mid-market clients. You will drive upsell revenue, account growth, and long-term retention through trusted partnerships and consultative engagement,... 
    Remote work

    Devsu

    United States
    5 hours ago
  • $150k - $175k

     ...Pay: $150000 - $175000 Remote Work Summary: As the VP of Business Development, you will create a...  ...maintain existing client relationships to ensure retention. Your role will involve maintaining relationships with current accounts to retain business, as well as establishing... 
    Remote work
    Weekly pay
    Contract work
    Flexible hours

    American Food & Vending

    Austin, TX
    3 days ago
  •  ...Cable One is hiring a Retention Business Account Representative to manage and renew contracts for existing business customers subscribing to voice...  .... The role emphasizes calm, patient interactions, upselling opportunities, and collaboration with other departments to... 
    Remote work

    Cable One

    United States
    4 days ago
  • $35k - $45k

     ...Location: Remote Schedule: Eastern Time business hours Compensation...  ...is hiring an experienced Account Manager to manage existing client...  ..., customer success, client retention, or another service-based industry...  ...decisions Experience upselling relevant services or solutions... 
    Remote work

    MoveSmart Rentals

    Modesto, CA
    5 days ago
  •  ...Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web for marketing-led brands. As Client Partner...  ...team to present one clear voice to clients, maintain relationships, and drive revenue across retention and upsells. #J-18808-Ljbffr... 
    Remote work

    Blacksmith Agency

    Seattle, WA
    2 days ago
  •  ...Blacksmith Agency is a remote digital agency delivering paid media...  ...-led brands. As Strategic Account Manager you own an established...  ...growing their spend. You will upsell, expand projects, and work...  ...seven-figure annual quota across retention and upsells. This is a full-... 
    Remote work
    Full time

    Blacksmith Agency

    United States
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Account Director Remote Retention & Upsell Leader. Be the first to apply!