Service Desk Technician
Apex Technology Corporation
Apex Technology Corporation is seeking a Level 2 Service Desk Technician to join our Cornelius, NC team. This mid-level role resolves escalated issues, handles complex troubleshooting, and supports Level 1 technicians while maintaining service quality. You will work with Windows 10/11, Active Directory, and Microsoft 365, with escalation to Network/Systems Engineers as needed. Responsibilities include remote troubleshooting, ticket management in ConnectWise, and comprehensive documentation in IT #J-18808-Ljbffr
Vacancy posted 1 day ago
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