Customer Service Associate I

Responsibilities Assist customers with questions and recommendations. Manage sales transactions while working assigned cash register. Maintain security of cash and protect company assets. Keep the store well‑stocked and recover merchandise. Receive merchandise and help with unloading trucks; perform stock replenishment in accordance with productivity standards. Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders. Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and ensuring all areas are neat and presentable. Other duties as assigned. Skills and Experience High school diploma or equivalent preferred. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred. Ability to follow instructions and interpret operational documents required. Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Excellent customer service and relationship‑management skills required. Strong organizational and communication skills required. Strong problem‑solving and decision‑making skills required. Benefits We offer a wide variety of rewards to support your health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we provide: Employee Assistance Program Retirement plans Educational assistance And much more. Equal Opportunity We are an equal‑opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and making all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible for consideration in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification does not constitute a contract of employment and may be modified to meet evolving business needs. Employment is at‑will. Location and Schedule Part‑time. Location: 21 Nottingham Street, Lowell, Massachusetts 01841. Family Dollar. #J-18808-Ljbffr