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Call Center Agent

$20 per hour

Metro Medical

Immediately hiring Full Time Call Center Agents at Metro Medical! Call Center Agents at Metro Medical provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills, you will handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You will ensure that all aspects of the message are collected thoroughly and accurately so that our customers can have confidence that their issue will be relayed to our client. Customer service experience is a plus, but not required. This is an in office position. Your job is to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state‑of‑the‑art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only; we do not perform any outbound telemarketing or hard sales calls. Qualifications A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows‑based environment Good attendance The ability to type 35 words per minute or more Benefits for Full Time Employees Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $20 / Hour Shifts Offered Full Time - 40 hours per week, 10 hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new schedule. Metro Medical is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity – Apply Today! #J-18808-Ljbffr

Vacancy posted 12 hours ago
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