Community Health Worker

Community Health Worker

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes.

Primary Responsibilities:

• Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes.
• Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions.
• Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs.
• Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services.
• Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals.
• Develop and implement health promotion programs and activities to address community health needs.
• Collect data and maintain accurate records of patient interactions and outcomes.
• Attend meetings and trainings related to community health promotion and education.

Qualifications:

• Bachelor's Degree Public Health, Social Work or Related Field of Study required. Related experience can be accepted in lieu of degree.
• 2+ years of experience in community health outreach, health education, SDOH or related field required.
• Experience navigating patient social risks and barriers required.
• Certified CHW with MA DPH preferred
• Bilingual (Spanish) preferred

Additional Knowledge, Skills and Abilities:

- Demonstrated ability to work effectively and provide advocacy for all populations and communities.

- Strong communication and interpersonal skills, with the ability to interact effectively with various populations.

- Ability to work independently and as part of a team.

- Basic computer skills, including Microsoft Office and database management.

- Bilingual Spanish skills preferred.

Additional Job Details (if applicable)

Schedule and Work Model:

• Full time, Monday through Friday, standard business hours
• Hybrid work model. Occasional travel to Salem Hospital. Flexibility to be on-site up to 2-3 days per week.
• On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams Video is required and must be accessed using MGB-provided equipment.

Remote Type

Hybrid

Work Location

1 Hutchinson Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$25.86 - $28.30/Hourly

Grade

4